The direct approach to organize negative news messages should be used when ________.
A)the blow of the negative news is to be softened
B)the reader has an emotional investment in the situation
C)the reader's attention is needed immediately
D)a close working relationship with the reader is to be maintained
E)the bad news will come as a shock to the reader

Question

Quizplus · Accepted Answer

C)If the situation is an emergency, or if someone has ignored repeated messages, the direct approach can help in getting attention quickly.

The Direct Approach to Organize Negative News Messages Should Be