The direct approach to organize negative news messages should be used when ________.
A)the reader has ignored repeated messages
B)the reader has an emotional investment in the situation
C)the blow of the negative news is to be softened
D)a close working relationship with the reader is to be maintained
E)the bad news will come as a shock to the reader

Question

Quizplus · Accepted Answer

A)If the situation is an emergency, or if someone has ignored repeated messages, the direct approach can help you get attention quickly.

The Direct Approach to Organize Negative News Messages Should Be