Question 1

Even with timely,accurate information,some managers make bad decisions.

Accepted Answer

Managers may make bad decisions despite having timely and accurate information. There can be various reasons for this such as personal biases, incomplete analysis of information, misinterpretation of data, or unforeseeable events.

Question 2

Choice consists of choosing among solution alternatives.

Accepted Answer

Choice involves selecting from a set of potential solutions or alternatives.

Question 3

Management information systems (MIS)provide routine reports and summaries of transaction-level data to middle- and operational-level managers to provide answers to structured and semistructured decision problems.

Accepted Answer

Management information systems (MIS) are designed to provide routine reports and summaries based on transaction-level data to middle and operational level managers, which enables them to make decisions related to organized and semi-organized problems.

Question 4

Implementation involves making the chosen alternative work and continuing to monitor how well the solution is working.

Accepted Answer

Implementation is the action of putting a decision, plan, or strategy into effect. It involves taking steps to make the chosen alternative work, and then monitoring how well the solution is working. Therefore, the statement is true.

Question 5

A sophisticated GDSS provides each attendee with a dedicated desktop computer under that person's individual control.

Accepted Answer

A sophisticated GDSS does indeed provide each attendee with a dedicated desktop computer under that person's individual control, allowing for individual input, collaboration, and decision-making capabilities.

Question 6

Executive support systems (ESS)provide analytical models or tools for analyzing large quantities of data for middle managers who face semistructured decision situations.

Accepted Answer

Executive support systems (ESS) are designed for senior executives to support unstructured decision-making, not for middle managers or semistructured decisions.

Question 7

Design involves identifying and exploring various solutions to the problem.

Accepted Answer

In the design process, identifying and exploring various solutions to the problem is an integral step, which involves brainstorming, prototyping, testing, and refining different options to determine the optimal solution.

Question 8

High-quality decisions require high-quality information.

Accepted Answer

High-quality decisions are based on reliable and accurate information. Making decisions based on poor or incomplete information can lead to negative consequences. Therefore, high-quality information is essential for making high-quality decisions.

Question 9

In their interpersonal role,managers act as the nerve centres of their organizations,receiving the most concrete,up-to-date information and redistributing it to those who need to be aware of it.

Accepted Answer

In their informational role, not interpersonal, managers act as the nerve centers of their organizations, receiving and redistributing information.

Question 10

Classical models of management state that the actual behaviour of managers appears to be less systematic,more informal,less reflective,more reactive,and less well organized than the classical model would have us believe.

Accepted Answer

The answer of Classical models of management state that the...

Question 11

Organizations are bureaucracies with limited capabilities and competencies for acting decisively.

Accepted Answer

The answer of Organizations are bureaucracies with limited capabilities and...

Question 12

Operational management and rank-and-file employees tend to make more structured decisions.

Accepted Answer

Operational management and rank-and-file employees typically make more structured decisions, as they often have set protocols and procedures to follow in their daily tasks and responsibilities. This allows for consistency and efficiency in decision-making processes.

Question 13

A data table is a table that displays two or more dimensions of data in a convenient format.Microsoft Excel's PivotTable capability makes it easy to analyze lists and databases.

Accepted Answer

The answer of A data table is a table that...

Question 14

Behavioural roles are expectations of the activities that managers should perform in an organization.

Accepted Answer

The answer of Behavioural roles are expectations of the activities...

Question 15

Management information systems (MIS)are systems that provide senior management,making primarily unstructured decisions,with external information and high-level summaries of firm performance.

Accepted Answer

Management Information Systems (MIS) are designed to provide middle management with reports on the organization's current performance, primarily using internal data, and are not specifically for unstructured decision-making or external information.

Question 16

Many decisions have elements of both types of decisions and are semistructured,where only part of the problem has a clear-cut answer provided by an accepted procedure.

Accepted Answer

Semistructured decisions have elements of both types of decisions - structured (clear-cut answer provided by an accepted procedure) and unstructured (no specific procedure or solution available).

Question 17

The ESS software system contains the software tools that are used for data analysis.

Accepted Answer

The answer of The ESS software system contains the software...

Question 18

In their informational role,managers act as entrepreneurs by initiating new kinds of activities;they handle disturbances arising in the organization;they allocate resources to staff members who need them;and they negotiate conflicts and mediate between conflicting groups.

Accepted Answer

The roles described are part of the decisional role of managers, not the informational role.

Question 19

Knowledge workers act as figureheads for the organization when they represent their companies to the outside world and perform symbolic duties,such as giving out employee awards.

Accepted Answer

Knowledge workers are primarily involved in handling and processing information and knowledge, rather than performing symbolic duties or acting as figureheads, which is typically a role for managers or executives.

Question 20

Senior executives face many unstructured decision situations,such as establishing the firm's five- or ten-year goals or deciding new markets to enter.

Accepted Answer

Senior executives often have to make unstructured decisions that involve long-term planning and strategic considerations, such as setting corporate goals or expanding into new markets. These decisions usually involve a high degree of uncertainty and require creative thinking and judgement.

Quiz 12: Enhancing Decision Making