Altering sales behaviour during customer interaction in order to improve communication is called:
A)adaptive selling.
B)consultative selling.
C)creative selling.
D)customer-oriented selling.
E)value-added selling.

Question

Quizplus · Accepted Answer

Adaptive selling involves adjusting sales behaviour and communication during customer interaction in order to better meet the specific needs of each individual customer. It involves a flexible approach that aims to create a personalized sales experience that will resonate with the customer, ultimately leading to increased sales and customer satisfaction. Consultative selling, creative selling, customer-oriented selling, and value-added selling are all related approaches to sales that may involve some elements of adaptive selling, but they each have their own distinct focuses and strategies.

Altering Sales Behaviour During Customer Interaction in Order to Improve