Companies who understand quality improvement approach it as:
A)an unnecessary expense
B)a long-term business strategy
C)the responsibility of the research department only
D)an important one-time project
E)an administrative task

Question

Quizplus · Accepted Answer

Quality improvement should be viewed as a long-term business strategy, rather than an unnecessary expense or one-time project. It involves ongoing efforts to improve products, services, and processes, and should involve all departments within a company, not just the research department. It is a critical aspect of maintaining customer satisfaction and staying competitive in the marketplace.

Companies Who Understand Quality Improvement Approach It As