A customer walks into a ShipNow location with four boxes and a document envelope,all going to different destinations in different amounts of time with different security and notification needs.
-ShipNow requires every new store salesperson to ride along on deliveries with drivers for two weeks before beginning the sales course necessary to be able to have contact with customers.What might be the purpose of the ride-alongs?
A)to give the salesperson empathy for the stresses the drivers endure delivering packages
B)to give the salesperson a driver mentor within the company
C)to give the driver an extra hand with deliveries during the rushed holiday shipping season
D)to give the salesperson in-depth knowledge of the delivery process
E)to give the company a trial period to determine if the salesperson actually can lift heavy boxes

Question

Quizplus · Accepted Answer

The purpose of the ride-alongs is to give the salesperson in-depth knowledge of the delivery process. By riding along with the drivers, they will gain a better understanding of the logistics and operations involved in delivering packages, which will be essential knowledge for selling and advising customers on their shipping needs.

A Customer Walks into a ShipNow Location with Four Boxes