The step in Lewin's change model that includes the change process in which employees learn new, desirable behaviors, skills, values, and attitudes is __________.
A)freezing
B)unfreezing
C)refreezing
D)moving

Question

Quizplus · Accepted Answer

Moving is the step in Lewin's change model where employees start to learn new behaviors, skills, values, and attitudes that align with the desired change. This step follows unfreezing, where employees become aware of the need for change and are prepared for it, and precedes refreezing, where the new behaviors become a part of the organizational culture and are reinforced to maintain the change. Freezing is the final step where the change becomes stable and integrated into the organization.

The Step in Lewin's Change Model That Includes the Change