Question 1

A partnership orientation includes all of the following,except:

Accepted Answer

A partnership orientation involves long-term contracts, close coordination, equity and fair dealing, and involvement in a partner organizations' product design. Short-term contracts are not indicative of a partnership orientation as they lack the commitment and long-term focus that are integral to a true partnership.

Question 2

An organisation's task environment includes all of the following,except:

Accepted Answer

The task environment of an organization includes the external factors that directly affect the organization on a daily basis. Employers, although they may indirectly affect the organization, are not considered a part of the task environment. The other options listed (competitors, customers, labour markets, and suppliers) are all considered part of an organization's task environment.

Question 3

Each of the following represents a forecasting technique,except:

Accepted Answer

All options (A, B, and C) represent various techniques that can be used for forecasting. Quantitative economic modeling uses mathematical models to forecast future economic activity. Analyzing trends in newspaper clippings can help in understanding public sentiment and potential market shifts. Collecting and analyzing competitor sales catalogues can provide insights into market trends and competitor strategies. Therefore, none of the options are exceptions to forecasting techniques.

Question 4

Which of the following consists of demographic factors (for example,population density)?

Accepted Answer

Sociocultural environment consists of demographic factors such as population density, age distribution, education levels, and cultural norms and values. The other options listed do not necessarily include demographic factors.

Question 5

Luke receives the 'Employee of the Month' award.Luke's award would be considered a part of the:

Accepted Answer

The 'Employee of the Month' award is an internal recognition within the organization, making it part of the internal environment.

Question 6

Organisations that are embedded in complex networks of relationships that result in them competing in some markets,whilst collaborating in others,is known as:

Accepted Answer

The concept of organisations competing in some markets whilst collaborating in others is best described as an interorganisational partnership, where multiple organisations work together to achieve a common goal or project. This type of relationship is characterized by a complex network of relationships formed by a group of organizations to achieve a common goal or objective. This is different from a cluster relationship, which primarily involves geographical proximity, co-optation which is the process of absorbing a group into an established society or organization. Joint venture, on the other hand, is a business arrangement where two or more companies come together to form a new entity to perform a specific business function.

Question 7

The Doctors for Forests group works within the legal-political framework to influence the company to behave in socially and environmentally responsible ways.This group may be called a:

Accepted Answer

The Doctors for Forests group is working to put pressure on the company to behave more responsibly, making them a pressure group. They are using legal and political strategies to do so. While they are focused on a social and environmental issue, they are not a simple social group. They are also not a legal group or a group of retirees. They could be classified as a corporate governance group, but pressure group more accurately reflects their tactics and goals.

Question 8

The __________ environment represents the outer layer of the environment and affects organisations __________.

Accepted Answer

The general environment represents the outer layer that affects organizations indirectly through broad external conditions such as economic, technological, sociocultural, and political/legal trends that influence all organizations but not in a direct and immediate way.

Question 9

For Qantas,all of the following could be suppliers,except:

Accepted Answer

Virgin Blue is not a supplier for Qantas, but rather a competitor in the domestic market. The other options listed are all suppliers for Qantas.

Question 10

___________ is an effort to identify trends that enable managers to predict future events.

Accepted Answer

Forecasting involves analyzing past and present data to identify patterns and trends, which can then be used to predict future events. This helps managers to make informed decisions and plan for the future.

Question 11

The _____________ represents people who can be hired to work for the organisation.

Accepted Answer

The labour market refers to the pool or market of potential employees that an organization can hire from, which makes it the most suitable choice among the given options. The competition represents other companies or organizations that offer a similar product or service. A supplier provides materials or goods, while a customer buys the product or service. The government represents the regulatory and governing body that imposes rules and regulations on the organization.

Question 12

Which of these is included in an organisation's task environment?

Accepted Answer

The task environment includes all the external factors that directly affect an organization's operations and performance. Suppliers and customers are both external parties that an organization interacts with regularly as part of its daily business activities, and are therefore part of the task environment. Accounting procedures, on the other hand, are an internal factor that influences how the organization operates, and are not part of the task environment. Government, while an external factor, generally operates at a higher level of abstraction, and is not typically considered part of the organization's task environment unless it directly regulates or impacts the organization's operations.

Question 13

Which of these is not a part of an organisation's general environment?

Accepted Answer

New competitors entering the local market are considered part of an organization's task environment rather than its general environment. The general environment includes broader forces that affect all businesses in an industry or geographic region, such as technological advances, economic conditions, political/legal changes, and social-cultural changes.

Question 14

The __________ dimension of the general environment includes all elements that occur naturally on earth,including plants,animals,rocks,and natural resources such as air,water,and climate.

Accepted Answer

The description fits the natural environment dimension, which includes natural elements on earth such as plants, animals, rocks, air, water, and climate. The other options (technological, economic, sociocultural, international) do not specifically refer to the natural elements of the environment.

Question 15

Which of the following is not a part of adapting the organisation to changes in the environment for coping with high environmental uncertainty?

Accepted Answer

Advertising/public relations is not a part of adapting the organisation to changes in the environment for coping with high environmental uncertainty. While advertising and public relations may be important for promoting the organisation's products or services, they do not directly affect the organisation's ability to adapt to changes in the environment. The other options listed - boundary-spanning roles, mergers/joint ventures, and flexible structures - are all key components of organisational response in adapting to changes in the environment.

Question 16

Which statement below is correct?

Accepted Answer

A dynamic environment is characterized by frequent and unpredictable changes, leading to greater uncertainty for the organization. On the other hand, a stable environment allows for more predictability and less uncertainty. Therefore, option C is the correct statement. Option A and B are contradictory and incorrect. Option D is partially correct but does not address the issue of uncertainty.

Question 17

A state government inspection has required your company to upgrade its pollution abatement equipment in the production of bleached pulp.What dimension of the external environment has influenced these upgrades?

Accepted Answer

The legal-political dimension of the external environment, specifically the state government inspection, has influenced the required upgrades to the pollution abatement equipment.

Question 18

Mile-high Marketers wants to compile a profile of the customer it will target in its next promotional mailing.What environment would this be included within?

Accepted Answer

The task environment includes entities that directly affect a company’s ability to achieve its goals, such as customers, competitors, and suppliers. Compiling a customer profile for targeted marketing falls within this environment.

Question 19

The dimension of the general environment representing the demographic characteristics,norms,customs and values of the population within which the organisation operates is referred to as the:

Accepted Answer

The sociocultural dimension represents the demographic characteristics, norms, customs, and values of the population within which the organization operates. This dimension includes factors such as age, gender, education level, income, cultural background, and lifestyle preferences. Understanding these factors is crucial for organizations to effectively market their products or services and to create a positive corporate image that resonates with their target audience.

Question 20