Question 1

__________ are associated with the surface-level of organisational culture.

Accepted Answer

Tables and chairs are tangible items and are associated with the surface-level of organizational culture, which includes visible elements like physical layout and artifacts.

Question 2

When the marketing department of Despair.com emphasises that 'We're not happy until you're not happy' in their advertising,they are:

Accepted Answer

The slogan "We're not happy until you're not happy" is being used to present the company's values to both customers and employees. It communicates the idea that the company is focused on providing products that cater to a negative outlook on life, rather than trying to please everyone. This slogan is intended to resonate with their target audience who may find humor in misery and despair.

Question 3

A _________________ involves a strategic alliance or program by two or more organisations.

Accepted Answer

A joint venture is a strategic alliance or program between two or more organizations, where they create a new entity and share ownership, control, and profits based on an agreed-upon business objective. Flexible structure refers to an organizational structure that can adapt and change easily. A cartel is a group of firms that conspire to control prices and limit competition. A merger is a combination of two or more companies to form a new company. Vertical integration is a type of integration where a company expands its operations by acquiring firms operating earlier or later stages of the supply chain.

Question 4

The 15 per cent rule at the 3M company,which allows any employee to use a maximum of 15 per cent of his/her work week on anything as long as it is product related,would be considered a:

Accepted Answer

The 15 per cent rule is a value of the 3M company, as it reflects the company's belief in giving employees the freedom to explore and innovate in product-related areas. It is not a ceremony, slogan, symbol, or banner.

Question 5

If a leading Australian wood-chip producer decides to lobby the relevant state government in order to increase the area of old-growth forest it has access to for clear felling,then this would be an example of:

Accepted Answer

Lobbying the government to increase access to natural resources falls under the category of political activity. It is a legitimate way for businesses to influence government policies and decisions. However, the ethical implications of such lobbying can be debated, especially if it involves the exploitation of old-growth forests.

Question 6

_____________________ is similar to advertising,except that its goal is to influence public opinion about the organisation itself.

Accepted Answer

Public relations is the practice of building and maintaining relationships between an organization and its stakeholders, with the goal of shaping public perception about the organization itself. Advertising, on the other hand, usually promotes a specific product or service. Promotion is a more general term that includes a variety of activities that are aimed at boosting sales, while lobbying refers to activities aimed at influencing government policies. Political activity is a broad term that can refer to a variety of activities related to politics, including lobbying and public relations.

Question 7

A figure who exemplifies the deeds,character and attributes of a corporate culture is referred to as a:

Accepted Answer

A hero is someone who embodies the values and characteristics of a corporate culture. They are admired and respected by others in the organization and serve as an inspiration for others to follow.

Question 8

An association made up of organisations with similar interests for the purpose of influencing environment are known as:

Accepted Answer

Trade associations are formed by organizations with similar interests to influence the environment in which they operate. They serve as a platform for members to share information and work together to address industry-wide issues.

Question 9

What do symbolic management and its actions provide?

Accepted Answer

The answer of What do symbolic management and its actions...

Question 10

Which of the following would be considered a visual representation of a company's organisational culture?

Accepted Answer

Each of these choices reflects aspects of a company's organizational culture through visual cues, such as the importance placed on hierarchy, recognition, professionalism, and perks associated with status within the company.

Question 11

Symbols,stories and heroes are important because they:

Accepted Answer

Symbols, stories and heroes are important in communicating the significant values of an organisation to its stakeholders, including employees, customers, and the public. They can provide a sense of purpose, identity, and shared values, which can help to build trust and loyalty. While they may also be entertaining or help address particular concerns, their primary function is to articulate important beliefs and principles.

Question 12

An object,act or event that conveys meaning to others is referred to as a:

Accepted Answer

A symbol is specifically designed to communicate meaning to others. Slogans, stories, heroes, and culture may all contain symbols, but they are not defined as conveying meaning in and of themselves.

Question 13

A _____________________ is/are made up of organisations with similar interests for the purpose of influencing the environment.

Accepted Answer

A trade association is a group of organizations that share similar interests in a particular industry or market. These associations usually work towards promoting the interests of the industry and influencing government policies that affect the industry. They may engage in lobbying efforts, collaborate on research and development efforts, and provide training and education to members. Boundary-spanning organizations are entities that bridge the gap between a company and its external environment. Political activist groups are typically formed to advocate for a specific issue or cause, rather than a particular industry or market. Mergers and joint ventures are business arrangements in which two or more companies combine resources or operations for mutual benefit.

Question 14

Organisational efforts to influence public opinion about the organisation itself and what it stands for is known as:

Accepted Answer

Public relations is concerned with creating and maintaining a positive image of an organization in the eyes of the public. This includes efforts to influence public opinion about the organization itself and what it stands for, as well as managing communication and relationships with stakeholders. Advertising and marketing may be components of a public relations strategy, but they are not synonymous with it. Boundary spanning refers to activities that bridge different parts of an organization or connect the organization to external stakeholders.

Question 15

Organisational culture can be defined as:

Accepted Answer

Organisational culture refers to the shared values, beliefs, norms and understandings that exist within an organisation. It encompasses a range of factors such as communication styles, management practices, decision-making processes, and attitudes towards innovation and change. A strong organisational culture can help to define a company's identity, goals and values, and can have a significant impact on its success.

Question 16

A University graduation is a public celebration of the completion of several years of academic study.Such a public celebration would be considered a:

Accepted Answer

A University graduation is a ceremony, which is a formal event that often includes rituals, traditions, and symbols to mark important occasions or transitions. It is a time for the graduates to celebrate their achievements with their peers, families, and friends.

Question 17

Which of these is a narrative based on events that is repeated frequently and shared by organisational employees?

Accepted Answer

A story is a narrative based on events that is repeated frequently and shared by organizational employees. It is a way for employees to connect with the organization's culture and values and to understand the organization's past, present and future. A story can be a powerful tool for creating a shared identity and sense of purpose among employees. Symbols, slogans, heroes and cultures are also important elements of organizational identity, but they are not necessarily based on specific events or narratives.

Question 18

___________ are assumed by people and/or departments that link and coordinate the organisation with key elements in the external environment.

Accepted Answer

Boundary-spanning roles involve linking and coordinating the organization with key elements in the external environment, such as customers, suppliers, and regulators. This helps to ensure that the organization is responsive to changes in the external environment and able to identify and take advantage of new opportunities. Flexible structures may also be important in facilitating boundary-spanning roles, but they are not assumed by people or departments themselves. Mechanistic structures and forecasting roles are not directly related to linking and coordinating the organization with the external environment.

Question 19

The 'adaptability culture' emerges in:

Accepted Answer

The adaptability culture emerges in environments that require fast response and high-risk decision making. This type of culture values flexibility, quick thinking, and the ability to adapt to changes in the environment. Loyalty, commitment, and fitting into the group (option A) are characteristics of a clan culture. Hiring young recruits for long-term employment with steady growth in the structure, but no crossover of divisions (option B) is a characteristic of a hierarchical culture. Developing reactions to changes in the environment for survival (option D) is not specific enough and could apply to any type of culture. Therefore, C is the best choice.

Question 20

Heroes are important to an organisation due to the fact that they:

Accepted Answer

Heroes serve as role models for other employees by exemplifying key values of the organisation and promoting a strong corporate culture. This in turn creates a positive work environment and helps to build and maintain morale among employees. Furthermore, heroes can help to motivate and inspire other employees to achieve their own goals, resulting in higher levels of productivity and overall success for the organisation. Therefore, all three choices (A,B,and C) are important and relevant.

Quiz 3: The Environment and Corporate Culture