Question 1

Which of the following terms would typically be used to describe the position of a human resource manager?
A) supervising manager
B) top manager
C) middle manager
D) department manager

Accepted Answer

The human resource department is a division.A division manager is a middle manager.

Question 2

Who is responsible for placing orders for food and paper supplies and for setting up weekly work schedules at a fast-food restaurant?
A) corporate vice president
B) middle manager
C) first-line manager
D) top manager

Accepted Answer

First-line managers are responsible for overseeing day-to-day operations, which includes placing orders for supplies and creating work schedules for employees in a fast-food restaurant. Corporate vice presidents and top managers are typically responsible for making higher-level strategic decisions, while middle managers oversee larger departments or units within the organization.

Question 3

The chairs of the accounting,marketing,and communications departments at a typical university are managers.Which title best describes them?
A) supervising manager
B) first-line manager
C) middle manager
D) department manager

Accepted Answer

The answer of The chairs of the accounting,marketing,and communications departments...

Question 4

Which of the following duties would be performed by a top manager for a management consulting firm?
A) establishing a positive organizational culture
B) ensuring that employees are attired according to the company dress code
C) evaluating the performance of individual consultants
D) monitoring expense statements turned in by consultants

Accepted Answer

Top managers are responsible for high-level tasks such as establishing a positive organizational culture, which involves setting the tone, values, and overall direction of the company. Duties like ensuring dress code compliance, evaluating individual performance, and monitoring expense statements are typically handled by lower-level managers or human resources.

Question 5

A shoe company expects its designers to operate like a team when they create new shoe designs.Most of its designers do not have a background in fashion,so it is important that they share their expertise.What task would each team leader most likely be responsible for?
A) developing organizational codes of ethics
B) managing external and internal team relationships
C) developing growth strategies
D) coordinating the performances of all teams

Accepted Answer

Managing external and internal team relationships would be the most important task for a team leader in this situation since the company emphasizes teamwork and collaboration among designers with different expertise. The other options do not specifically relate to the task of leading a shoe design team.

Question 6

Who is typically responsible for creating a positive organizational culture through language and action?
A) top managers
B) middle managers
C) team leaders
D) group facilitators

Accepted Answer

Top managers typically have the highest level of authority and influence over an organization's culture. They are responsible for setting the tone through their language and actions and creating an environment that fosters positive values and behaviors. While middle managers, team leaders, and group facilitators can also play a role in shaping the culture, the ultimate responsibility lies with those in top leadership positions.

Question 7

At which level of management would a manager typically plan an employee picnic,select and order performance awards to be presented at the picnic,and encourage workers to attend the event?
A) marketing
B) first-line
C) top
D) middle

Accepted Answer

One of the duties of the first-line manager is to reward the performance of others.

Question 8

Walker supervises operations on the chassis assembly line for a large vehicle manufacturer.Most of his time is spent on ensuring quality control maintenance,scheduling workers,and training new employees.What type of manager is he?
A) first-line manager
B) middle manager
C) team leader
D) group facilitator

Accepted Answer

Walker's primary responsibilities of ensuring quality control maintenance, scheduling workers, and training new employees are typical of a first-line manager, who is responsible for supervising non-managerial employees and ensuring day-to-day operations run smoothly.

Question 9

Which of the following functions is typically performed by a middle manager?
A) responding to customer complaints
B) coordinating groups and departments
C) ensuring printers, faxes, and other office machines are maintained regularly
D) setting long-term strategies for the organization

Accepted Answer

Coordinating groups and departments is a common function of middle managers, as they are responsible for translating top-level strategy into actionable tasks for lower-level employees. A is more typically performed by frontline employees or customer service representatives, C is more of an administrative role that could be performed by a different type of employee or an outsourced vendor, and D is typically a responsibility of upper-level executives.

Question 10

Who is typically responsible for developing intermediate plans,designed to produce results within 6 to 18 months?
A) middle managers
B) first-line managers
C) group facilitators
D) team leaders

Accepted Answer

Middle managers are responsible for developing intermediate plans as they are responsible for coordinating the work of first-line managers and translating upper management's strategic plans into specific goals and actions for their teams. Intermediate plans typically cover a time frame of 6 to 18 months. First-line managers are responsible for implementing these plans, while group facilitators and team leaders are more focused on facilitating group processes and leading teams, respectively.

Question 11

Which of the following tasks would a first-line manager for a large electric generator manufacturer perform?
A) monitoring how customers feel about electric-powered engines
B) determining whether the company needs to increase its production by adding a shift
C) monitoring and managing the performance of the company's international subsidiaries
D) managing the performance of the employees who build the generators

Accepted Answer

As a first-line manager, one of the key responsibilities is to manage the performance of employees who are a part of the manufacturing process. Therefore, the best choice would be to manage the performance of the employees who build the generators. Option A is more aligned with marketing and option C is more aligned with higher-level management responsibilities. Option B could be the responsibility of a higher-level manager who oversees production planning.

Question 12

Who typically trains and supervises the performance of non-managerial employees and are directly responsible for producing the company's products or services?
A) general managers
B) middle managers
C) first-line managers
D) team leaders

Accepted Answer

First-line managers, also known as frontline managers, are responsible for supervising the performance of non-managerial employees who are directly responsible for producing the company's products or services. They are typically the first level of management and report to middle managers. General managers oversee the entire organization and may not have direct contact with non-managerial employees, while team leaders may only be responsible for a small group within a department.

Question 13

Which of the following titles represents the level of a marketing manager?
A) supervising manager
B) top manager
C) middle manager
D) department manager

Accepted Answer

The marketing department is a division.A division manager is a middle manager.

Question 14

Which of the following tasks are first-line managers most likely to perform?
A) reviewing the performance of corporate investments
B) encouraging, monitoring, and rewarding employee performance
C) determining how to deal with long-term environmental changes
D) periodically observing the company's organizational culture

Accepted Answer

First-line managers are responsible for managing the day-to-day operations of a team or department. Encouraging, monitoring, and rewarding employee performance are essential tasks for first-line managers to ensure the team or department achieves its goals. Reviewing the performance of corporate investments is a task for higher-level managers, determining how to deal with long-term environmental changes is a strategic task for top-level managers, and periodically observing the company's organizational culture is a task for managers at all levels.

Question 15

Who in a police department is typically responsible for determining which police officers will work overtime?
A) middle managers
B) administrative managers
C) first-line managers
D) team leaders

Accepted Answer

Middle managers are responsible for planning and implementing subunit strategies for achieving the objectives of top managers.

Question 16

Who is typically responsible for setting objectives consistent with organizational goals and then planning and implementing the subunit strategies for achieving these goals?
A) top managers
B) first-line managers
C) team leaders
D) middle managers

Accepted Answer

Middle managers are typically responsible for setting objectives consistent with organizational goals and then planning and implementing the subunit strategies for achieving these goals. They are responsible for translating the overall strategic direction of the organization into specific actions and plans for their departments or areas of responsibility.

Question 17

Who typically coordinates and links groups,departments,and divisions within a company?
A) top managers
B) middle managers
C) team leaders
D) first-line managers

Accepted Answer

Middle managers are responsible for linking the various groups, departments, and divisions within a company. They act as liaisons between top managers and first-line managers, as well as between different departments, to ensure that everyone is working together effectively towards achieving the company's goals. Team leaders and first-line managers typically have more localized roles, while top managers are focused on broader strategic decisions.

Question 18

Which of the tasks listed below will middle managers most likely have to perform?
A) facilitating a bottom-up planning approach to supervising
B) managing the performance of entry-level employees
C) implementing the changes generated by top managers
D) developing employees' commitment to and ownership of the company's performance

Accepted Answer

Implementing the changes generated by top managers is a task that typically falls to middle managers, as they are responsible for ensuring that strategic plans and goals set by top management are executed effectively. Facilitating a bottom-up planning approach, managing entry-level employees, and developing employees' commitment to company performance are more likely to be tasks carried out by front-line supervisors and human resources personnel.

Question 19

In 2013,ABC Tools decided to modernize the look of its products by redesigning its packaging.Who would be responsible for implementing this change?
A) middle management
B) first-line management
C) team leaders
D) product supervisors

Accepted Answer

Middle managers implement the strategies needed to achieve top management's goals.

Question 20

Which of the following job responsibilities is typically fulfilled by a middle manager for a manufacturing firm?
A) monitoring how consumers feel about environmental waste
B) scheduling vacation time for employees
C) determining how the company will implement a plan calling for a 10 percent decrease in costs
D) maintaining a positive organizational culture

Accepted Answer

Determining how the company will implement a plan calling for a 10 percent decrease in costs is a strategic responsibility that falls under the purview of middle managers in a manufacturing firm. A is more likely to be a responsibility of a market researcher, B of an HR manager, and D of a top-level manager.

Quiz 1: Management

Which of the following terms would typically be used to describe the position of a human resource manager?

Who is responsible for placing orders for food and paper supplies and for setting up weekly work schedules at a fast-food restaurant?

The chairs of the accounting,marketing,and communications departments at a typical university are managers.Which title best describes them?

Which of the following duties would be performed by a top manager for a management consulting firm?

A shoe company expects its designers to operate like a team when they create new shoe designs.Most of its designers do not have a background in fashion,so it is important that they share their expertise.What task would each team leader most likely be responsible for?

Who is typically responsible for creating a positive organizational culture through language and action?

At which level of management would a manager typically plan an employee picnic,select and order performance awards to be presented at the picnic,and encourage workers to attend the event?

Walker supervises operations on the chassis assembly line for a large vehicle manufacturer.Most of his time is spent on ensuring quality control maintenance,scheduling workers,and training new employees.What type of manager is he?

Which of the following functions is typically performed by a middle manager?

Who is typically responsible for developing intermediate plans,designed to produce results within 6 to 18 months?

Which of the following tasks would a first-line manager for a large electric generator manufacturer perform?

Who typically trains and supervises the performance of non-managerial employees and are directly responsible for producing the company's products or services?

Which of the following titles represents the level of a marketing manager?

Which of the following tasks are first-line managers most likely to perform?

Who in a police department is typically responsible for determining which police officers will work overtime?

Who is typically responsible for setting objectives consistent with organizational goals and then planning and implementing the subunit strategies for achieving these goals?

Who typically coordinates and links groups,departments,and divisions within a company?

Which of the tasks listed below will middle managers most likely have to perform?

In 2013,ABC Tools decided to modernize the look of its products by redesigning its packaging.Who would be responsible for implementing this change?

Which of the following job responsibilities is typically fulfilled by a middle manager for a manufacturing firm?