Question 1

Why are organizations now actively recruiting and hiring gays and lesbians through diversity programs?

Accepted Answer

One way diversity programs benefit business is to promote business growth by improving the companies' understanding of the marketplace.

Question 2

To what extent should a manager understand the existence of diversity?

Accepted Answer

D

Question 3

Why does diversity make good business sense?

Accepted Answer

Diversity programs typically result in costs savings to businesses.Unfortunately,they have not eliminated glass ceilings.

Question 4

McKinsey & Company,a global consultancy firm,draws its consultants from more than 40 countries.A benefit of its global hiring is that it raises cultural sensitivity."There's an obligation to see things from other points of view," says one McKinsey partner.In other words,in which way does global hiring benefit McKinsey & Company?

Accepted Answer

Diversity makes good business sense because it helps companies grow through higher-quality problem solving.

Question 5

Japanese-based Honda Motors recently opened a manufacturing plant in China.The Chinese balked at wearing the standard Honda white uniforms because white in China is a funeral colour.Honda liked the white uniforms because they denoted cleanliness.The Chinese workers agreed to wear the white uniforms if they could wear grey caps.The compromise made everyone happy.Which of the following has most likely influenced the organization to be culturally sensitive?

Accepted Answer

Diversity is a term that describes organizations where there are a variety of demographic,cultural,and personal differences among the people who work for the organization.

Question 6

Which action can a medium-sized manufacturing company take if it wants to create a positive work environment in which every employee does his or her best work,and individual differences are respected and not ignored?

Accepted Answer

Creating a diversity program can help promote a positive work environment by acknowledging and valuing individual differences among employees, and promoting a culture of inclusivity and respect. This can help employees feel valued and motivated to do their best work. Removing the glass ceiling (A) and using internal loci of control (B) may have some impact on creating a positive work environment, but they do not directly address issues of diversity and inclusivity. Narrowing the span of management (D) may improve communication and increase accountability, but it is not directly related to creating a positive work environment that values individual differences.

Question 7

Companies in several industries are now waking up to the needs of gays and lesbians.Not only are they valuable consumers,but they are also great employees and can help their employers to better understand the market.What do companies that hire gays and lesbians more than likely have?

Accepted Answer

Diversity is a term that describes organizations where there are a variety of demographic,cultural,and personal differences (which would include sexual orientation)among the people who work there.

Question 8

What demographic change in Canada will result in a greater dependence on immigrant workers?

Accepted Answer

As the baby boomers reach retirement age, there will be a significant decrease in the number of workers available in Canada. This will result in a greater dependence on immigrant workers to fill the labor gap.

Question 9

Which of the following is a key difference between affirmative action and diversity?

Accepted Answer

Affirmative action is a specific set of policies designed to address past discrimination and promote equal opportunity, typically through preferential treatment for certain groups. Diversity, on the other hand, is a broader concept that encompasses a variety of dimensions of difference, including race, gender, age, religion, sexual orientation, and more. While affirmative action is often focused specifically on underrepresented groups, diversity initiatives can encompass a wider range of individuals and perspectives.

Question 10

Out and The Advocate are two of the highest-circulating publications targeted to gays and lesbians.Which of the following best describes the situation if the publishers of these two magazines decide not to hire any heterosexuals to work on their editorial staffs?

Accepted Answer

One way diversity programs benefit business is to promote business growth by improving the companies' understanding of the marketplace.

Question 11

What is the general purpose of diversity programs?

Accepted Answer

The general purpose of diversity programs is to create a positive work environment where individuals from different backgrounds feel included and valued. Diversity programs aim to embrace and celebrate differences among employees, which can lead to increased employee satisfaction, productivity, and retention. Diversity programs can also help organizations attract a wider pool of talent and improve their public image. However, their main purpose is to create an inclusive and welcoming workplace culture.

Question 12

What is the term for the purposeful steps taken by an organization to create employment opportunities for minorities and women?

Accepted Answer

Affirmative action refers to the intentional steps taken by organizations to increase representation of minorities and women in employment, education, and other areas where they have been historically excluded or underrepresented. This can include policies such as targeted recruitment efforts, quotas, and diversity training. The goal of affirmative action is to promote equal opportunity and diversity, and to address past discriminatory practices.

Question 13

What is the fastest-growing population group in Canada?

Accepted Answer

According to the 2021 Canadian Census, South Asian Canadians are the fastest-growing population group in Canada with a growth rate of 34.5% from 2016 to 2021.

Question 14

What is an affirmative action program typically designed to do?

Accepted Answer

Affirmative action programs are typically designed to compensate for past discrimination against certain groups, such as women and minorities, by providing them with opportunities and benefits that were previously denied to them. These programs aim to promote diversity and equal opportunities in education and employment, and are not designed to be punitive or protect any particular group.

Question 15

What is the relationship between governments and diversity in the Canadian workplace?

Accepted Answer

The answer of What is the relationship between governments and...

Question 16

Amtrak,the National Railroad Passenger Corporation,supports the Business Women's Network,the NAACP,and Latin American Management Association.What does Amtrak's support for these different agencies indicate that Amtrak maintains a strong belief in?

Accepted Answer

Diversity refers to demographic,cultural,and personal differences.By being aware and supporting these differences,Amtrak is showing its diversity.

Question 17

Which program seeks to benefit both organizations and their employees by encouraging organizations to value all kinds of differences in their workforces?

Accepted Answer

The program that seeks to benefit both organizations and their employees by encouraging organizations to value all kinds of differences in their workforces is called 'diversity'. Diversity programs aim to create an inclusive environment where every employee feels valued, respected, and supported, regardless of their gender, race, ethnicity, nationality, age, religion, sexual orientation, or disability status. Such programs can improve employee morale, increase productivity and creativity, and enhance an organization's reputation.

Question 18

A modem factory owned by 3Com in Morton Grove,Illinois,has 1,200 workers who speak 20 different languages.What does this factory illustrate?

Accepted Answer

Diversity is a term that describes organizations where there are a variety of demographic,cultural,and personal differences among the people who work there.

Question 19

What is the term for a situation in organizations when there are a variety of demographic,cultural,and personal differences among the people who work there and the customers who do business there?

Accepted Answer

The term for this situation is diversity, which refers to the range of differences among individuals in an organization or a community, including but not limited to demographic, cultural, and personal differences. Diversity can bring advantages such as a wider range of perspectives and ideas, but it can also present challenges such as communication barriers and prejudices.

Question 20

In addition to their employees,where else must organizations have variety in order to achieve diversity?

Accepted Answer

The answer of In addition to their employees,where else must...

Quiz 12: Managing Individuals and a Diverse Workforce