Question 1

What is the term for the degree to which group members are psychologically attracted to working with one another to accomplish a common objective?

Accepted Answer

The answer of What is the term for the degree...

Question 2

When Betsey Bernard became president of AT&T,she credited her rise to top management to her mother,who showed her that a woman could work and have a family,and to Eunice Assani,a woman who indoctrinated Bernard with a love of continuous development.What role was played by both Bernard's mother and Assani?

Accepted Answer

Both Bernard's mother and Assani acted as mentors to her. Bernard's mother showed her that a woman could have a successful career and a family, while Assani instilled in Bernard a love for continuous development.

Question 3

Which of the following is the glass ceiling most closely associated with?

Accepted Answer

The glass ceiling refers to the invisible barriers that prevent women and minorities from advancing to the upper levels of management. It is closely associated with ethnic, racial, and gender discrimination. Options A, B, and D are not directly related to the concept of the glass ceiling.

Question 4

What can managers do to help their companies reduce age discrimination?

Accepted Answer

By ensuring that younger and older workers interact with one another, managers can foster a culture of inclusion and diversity that reduces age discrimination. This also helps to break down stereotypes and biases that may exist between different age groups in the workplace. Options A and D are incorrect because age discrimination is a real and significant problem, and it is not acceptable to accept technological obsolescence as a cost of doing business. Option B is also incorrect because hiring based solely on age is a form of age discrimination.

Question 5

Which barrier prevents women and minorities from advancing to the top jobs in organizations?

Accepted Answer

The term "glass ceiling" refers to a barrier that prevents women and minorities from advancing to top positions in organizations despite having the necessary qualifications and experience. This barrier is often rooted in systemic biases and discrimination, and can be difficult to overcome without intentional efforts to promote diversity and equity within the organization.

Question 6

Recently,the cable television networks have bombarded viewers with a variety of shows based on teams coming in to redecorate homes and gardens in a short time frame.These teams are typically made up of men and women of different ethnic backgrounds,ages,and physical capabilities.What is the term for the way they work so well with one another to accomplish the redecorating goal?

Accepted Answer

Social integration is the degree to which group members are psychologically attracted to working with one another to accomplish a common objective.

Question 7

Which of the following helps companies grow by improving the quality of problem solving and improving marketplace understanding?

Accepted Answer

Diversity helps companies grow by bringing together individuals with diverse backgrounds, experiences, and perspectives. This can lead to better problem solving and decision making, as well as improving understanding of different markets and customers. Acculturation and cultural satisfaction may be important components of a diverse workplace, but they are not necessarily the root causes of improved problem solving and market understanding. A discrimination management department is focused on preventing and addressing discrimination in the workplace and may not have a direct impact on improving problem solving or market understanding.

Question 8

Why would some companies prefer older workers over younger workers if older workers cost more?

Accepted Answer

Older workers show better judgment,care more about the quality of their work,and are less likely to quit or be late or absent.

Question 9

How does diversity help companies to grow?

Accepted Answer

Diversity in a company allows for a wider range of perspectives and experiences, which can lead to a better understanding of different market segments and their needs. This understanding can help a company to develop products or services that appeal to a broader audience, leading to growth and success. While avoiding conflict, preventing discrimination, and complying with federal law are important aspects of diversity, they do not directly contribute to a company's growth.

Question 10

What does AT&T's hiring of Betsey Bernard as its president show that the company avoids,thereby allowing women to rise to leadership positions?

Accepted Answer

Glass ceilings are invisible barriers that prevent women and minorities from advancing to the top organizational jobs.

Question 11

P&G's management has led the company to realize that Hispanic consumers "are more likely to support a company or brand that is active in their community." P&G has embraced this notion of community involvement with its "Avanzando con Tu Familia" (Getting Ahead with Your Family)campaign.Which of the following qualities is likely active in P&G's management?

Accepted Answer

When companies have a diverse workforce,they are better able to understand the marketplace.

Question 12

As the German pharmaceuticals company Schering AG decided to implement a diversity training program,its human resource managers discovered that Canadian,American,Australian,and Indian participants reached decisions very quickly.One German manager described them as "hip shooters." He said,"We [Germans] are more analytical.We're more logical and systematic." Which of the following did the discovery pertain to?

Accepted Answer

Deep-level diversity consists of differences communicated through verbal and nonverbal behaviours,such as personality and attitudes that are learned only through extended interaction with others.

Question 13

When Suzanne Pogell wanted to learn to sail,she could find no one to teach her because men were the ones who sailed,and women were their crew.She finally did convince someone to teach her to sail,and after mastering sailing,she started an all-woman sailing school,called Womanship,as a sole proprietorship.What were the male sailors,who would not teach Pogell,focusing on?

Accepted Answer

Surface-level diversity includes age,gender,physical capabilities,and race differences.

Question 14

Assa Abloy is the world's biggest manufacturer of locks.It makes both Yale and Chubb brand locks.When it looked at its employee composition,it discovered that it had created a "two-humped camel." Its workers were either over 50 or under 30,because the company had done little hiring during the 1980s and 1990s.What was needed to get these two groups to respect each other's work abilities?

Accepted Answer

Social integration is the degree to which group members are psychologically attracted to working with one another to accomplish a common objective.

Question 15

Finland is sometimes called the "Japan of Europe" because of its industries and its large baby-boomer population.The Finnish government is working to change the perception of older workers and encourage Finnish companies to abandon mandatory retirement plans.Which kind of surface-level diversity is the Finnish government hoping to achieve?

Accepted Answer

Surface-level diversity consists of age,gender,ethnicity,and physical capabilities.The nation is trying to convince workers to eliminate age discrimination.

Question 16

How does diversity help companies to grow?

Accepted Answer

Diversity brings together individuals with different backgrounds, experiences, and perspectives. This in turn leads to more innovative and creative problem solving, as multiple perspectives can be considered when tackling challenges. This can ultimately lead to company growth as innovation and creativity can lead to new ideas and opportunities. Option A, C, and D are incorrect as they do not accurately describe the benefits of diversity.

Question 17

Which action should a company take in order to ensure that women have the same opportunities for development and advancement as men?

Accepted Answer

To ensure that women have the same opportunities for development and advancement as men, the company should develop mentoring programs. This would allow women to receive guidance and support from experienced professionals who can help them navigate the obstacles they may face in their careers. Mentoring programs can also help women build valuable networks and gain exposure to new opportunities within the organization.

Question 18

Which of the following consists of differences communicated through verbal and nonverbal behaviours,such as personality and attitudes that are learned only through extended interaction with others?

Accepted Answer

Deep-level diversity refers to differences that are communicated through verbal and nonverbal behaviors, including personality and attitudes that are learned only through extended interaction with others. Surface-level diversity refers to differences that are immediately noticeable, such as age, race, and gender. Behavioral diversity is not a commonly used term in the context of diversity and inclusion. Organizational plurality refers to the presence of diverse perspectives, experiences, and backgrounds within an organization.

Question 19

With surface-level diversity,differences are immediately observable,easy to measure,and which of the following?

Accepted Answer

Surface-level diversity is graphically depicted.

Question 20

When Suzanne Pogell wanted to learn to sail,she could find no one to teach her because men were the ones who sailed,and women were their crew.She finally did convince someone to teach her to sail,and after mastering sailing,she started an all-woman sailing school,called Womanship,as a sole proprietorship.By creating her own business,Pogell overcame a type of problem while creating a different version of the same problem.What type of problem was it?

Accepted Answer

Gender discrimination occurs when people are treated differently because of their gender.

Quiz 12: Managing Individuals and a Diverse Workforce

What is the term for the degree to which group members are psychologically attracted to working with one another to accomplish a common objective?

Which of the following is the glass ceiling most closely associated with?

What can managers do to help their companies reduce age discrimination?

Which barrier prevents women and minorities from advancing to the top jobs in organizations?

Which of the following helps companies grow by improving the quality of problem solving and improving marketplace understanding?

Why would some companies prefer older workers over younger workers if older workers cost more?

How does diversity help companies to grow?

What does AT&T's hiring of Betsey Bernard as its president show that the company avoids,thereby allowing women to rise to leadership positions?

How does diversity help companies to grow?

Which action should a company take in order to ensure that women have the same opportunities for development and advancement as men?

Which of the following consists of differences communicated through verbal and nonverbal behaviours,such as personality and attitudes that are learned only through extended interaction with others?

With surface-level diversity,differences are immediately observable,easy to measure,and which of the following?