Question 1

Provide three examples of communication failures,listing what the manager might say,what they really meant,and what their employee heard.What are the potential consequences for each of your examples of miscommunication?

Accepted Answer

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Question 2

Jargon involves manipulating the information that is being sent so that it will be received more favorably by the receiver.

Accepted Answer

Jargon involves using specialized language or terminology that may not be easily understood by the receiver. It does not involve manipulating information to make it more favorable.

Question 3

The formal character of written communication is considered appropriate for all types of messages.

Accepted Answer

The formal character of written communication is not always necessary or appropriate for all types of messages. For example, a casual email between friends or a text message to a family member can be written in a more informal style.

Question 4

What is the work-life balance? Does it affect the ability of woman to have a strong presence in an organization? Why or why not?

Accepted Answer

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Question 5

Demeaning messages create barriers between people,but the barriers do not remain in place for a long period of time.

Accepted Answer

Demeaning messages can have long-term effects on the recipient's self-esteem and confidence, which can create ongoing barriers in relationships.

Question 6

Compare and contrast the different forms of specialized communication.How should each be used? Discuss,providing relevant examples where appropriate.

Accepted Answer

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Question 7

Supportive communication involves listening carefully and receiving feedback from the other person.

Accepted Answer

Supportive communication requires active listening and providing appropriate feedback to the other person, which shows that you are receptive to their message and willing to understand their perspective.

Question 8

Messages transmitted orally might be misinterpreted as words pass by quickly and soon are forgotten as people move on to other things.

Accepted Answer

Oral communication does have the risk of misinterpretation as the words spoken pass by quickly and cannot be referenced later.

Question 9

Conjunctive statements are not connected and often create a roadblock interfering with effective communication.

Accepted Answer

Conjunctive statements are used to connect clauses or sentences in a way that shows a relationship between them, often making communication clearer and more effective.

Question 10

Discuss the components of supportive communication.Provide examples to support your discussion.

Accepted Answer

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Question 11

The greater the discrepancy in clout between the influencer and the target,the greater the likelihood that hard tactics will be used.

Accepted Answer

This statement is true. When there is a significant power imbalance between the influencer and the target, the influencer may feel compelled to use hard tactics to assert their influence and achieve their desired outcome. Hard tactics may include threats, coercion, or intimidation, and are more likely to be used when the influencer perceives that the target has little power or leverage in the situation.

Question 12

Discuss some of the key issues to keep in mind when exploring the communication process.What are some potential pitfalls?

Accepted Answer

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Question 13

Which of the following are organizational cultural factors that can lead to the underrepresentation of woman and minorities in the workplace?

Accepted Answer

Playing sports is not a factor that leads to underrepresentation of women and minorities in the workplace. However, exclusion from the "good old boys" network and going to lunch with the "right" crowd are both organizational cultural factors that can lead to underrepresentation. Therefore, the best choice is D, all of the above.

Question 14

People view the world through different lenses shaped by our accumulated perceptions,attitudes,beliefs,and interpretations.

Accepted Answer

This statement is true as everyone has their own unique experiences that shape their perspective and how they view and interpret the world around them.

Question 15

According to Carl Rogers,the main obstacle to effective communication is people's tendency to evaluate.

Accepted Answer

Carl Rogers believed that people's tendency to evaluate, either themselves or others, can be a major obstacle to effective communication because it can lead to defensiveness and closed-mindedness. He emphasized the importance of empathetic listening and non-judgmental communication to foster understanding and connection.

Question 16

Women are more cooperative and team oriented than men in the workplace.

Accepted Answer

Research studies have shown that women tend to be more collaborative and team oriented in the workplace, while men tend to be more competitive and individualistic. However, it is important to note that these are generalizations and there are always individual differences and variations in behavior.

Question 17

Detail the best practices for oral communication.When should it be used? When should it be avoided? Discuss,providing relevant examples where appropriate.

Accepted Answer

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Quiz 9: Communicating Effectively With Others