Question 1

What are the four most common Business 2.0 characteristics?

Accepted Answer

The four most common Business 2.0 characteristics are 1) content sharing through open source, 2) user-contributed content, 3) collaboration inside the organization, 4) collaboration outside the organization.

Question 2

What is source code?

Accepted Answer

Source code contains instructions written by a programmer specifying the actions to be performed by computer software.

Question 3

What is the system that consists of nonproprietary hardware and software based on publicly known standards that allows third parties to create add-on products to plug into or interoperate with the system?

Accepted Answer

This is the definition of open system.

Question 4

What is any proprietary software licensed under exclusive legal right of the copyright holder?

Accepted Answer

Closed source is any proprietary software licensed under exclusive legal right of the copyright holder.

Question 5

Ebusiness was characterized by few companies or users posting content for the masses.What characterizes Business 2.0?

Accepted Answer

Ebusiness was characterized by few companies or users posting content for the masses.Business 2.0 is characterized by the masses posting content for the masses.

Question 6

What is an open system?

Accepted Answer

An open system consists of nonproprietary hardware and software based on publically known standards that allow third parties to create add-on products to plug into or interoperate.

Question 7

What are the four challenges facing ebusinesses outlined in the text?

Accepted Answer

The four ebusiness challenges that the book outlines are identifying limited market segments, managing consumer trust, ensuring consumer protection, and adhering to taxation rules.

Question 8

Which of the following statements is accurate when considering the ebusiness challenge of adhering to taxation rules?

Accepted Answer

Some online companies have to charge sales tax and some do not.

Question 9

Ben Schultz decides to purchase an iPad on eBay.After the transaction completes and the money is withdrawn from Ben's PayPal account, the iPad never shows up and the email address of the seller bounces.What issue has Ben encountered?

Accepted Answer

The physical separation of buyer and seller and the merchandise is always a risk that is taken into account when trying to improve the managing consumer trust ebusiness challenge.

Question 10

Which of the following is not a characteristic associated with Mozilla Firefox?

Accepted Answer

The web browser Mozilla Firefox now holds over 20% of the web browser market, offers a free email service called Thunderbird, and is open source software.

Question 11

Many believe that U.S.tax policy should provide a level playing field for traditional retail businesses, mail order companies, and online merchants.What form of ebusiness challenge is this statement referring to?

Accepted Answer

Many believe that U.S.tax policy should provide a level playing field for traditional retail businesses, mail order companies, and online merchants, through the ebusiness challenge adhering to taxation rules.

Question 12

Which of the following is a good way to build trust when working with customers over the Internet?

Accepted Answer

Managing consumer trust is a challenge for ebusinesses.Ways to build trust include being accessible and available to communicate in person, and also by using customers' testimonials that link to your clients website.

Question 13

Internet marketers must develop ________ to build strong relationships with customers to ensure loyalty.

Accepted Answer

Internet marketers must develop the ebusiness challenge, managing consumer trust, to ensure strong relationships with customers to ensure loyalty.

Question 14

Erik is the president and owner of Watch Out, a local website development company that helps clients create and build unique websites.Many of his daily tasks are heavily technical in nature and require a high level of computer programming and Internet knowledge.Which of the following would Erik primarily use when performing his daily tasks?

Accepted Answer

Source code contains instructions written by a programmer specifying the actions to be performed by computer software.This is his main role or responsibility.

Question 15

What is closed source?

Accepted Answer

Closed source is any proprietary software licensed under exclusive legal right of the copyright holder.

Question 16

What is software whose source code is available free for any third party to review and modify?

Accepted Answer

This is the definition of open source.

Question 17

Which of the following is not a characteristic of Business 2.0?

Accepted Answer

Business 2.0 (Web 2.0) encourages user participation and the formation of communities to contribute to the content.Technical skills are no longer required to use and publish information to the Web, and eliminate entry barriers for online business.They also provide a virtual environment that is vibrant and important to many.

Question 18

What is Mozilla Firefox?

Accepted Answer

Mozilla Firefox is a web browser and is a competitor to Internet Explorer.

Question 19

What is open source?

Accepted Answer

Open source is any software whose source code is made available free for any third party to review and modify.

Question 20

Susan teaches many individuals and business professionals how, why, and the benefits and challenges to using social media.Of the four ebusiness challenges, which of the following is the most crucial challenge to consider before engaging in social media?

Accepted Answer

Of the four ebusiness challenges, ensuring consumer protection is the most crucial challenge to consider before engaging in social media sites.

Quiz 3: Ebusiness: Electronic Business Value