Question 1

Informal groups composed of employees who enjoy one another's company and socialize with one another are called:

Accepted Answer

Friendship groups are informal groups composed of employees who enjoy one another's company and socialize with one another.

Question 2

Work groups that are empowered to assume responsibility and autonomy to complete identifiable pieces of work for an organization are referred to as:

Accepted Answer

Self-managed work teams are teams in which members are empowered and have the responsibility and autonomy to complete identifiable pieces of work.

Question 3

Environment-conscious members of an organization have taken up an initiative to reduce the number of styrofoam cups and sheets of paper used by the company. They organize meetings by themselves on a weekly basis where they discuss methods of making their company more eco-friendly. The members, in this case, constitute a(n) _____.

Accepted Answer

Employees form informal interest groups when they seek to achieve a common goal related to their membership in an organization.

Question 4

Which of the following statements is true of group tasks?

Accepted Answer

For groups with pooled interdependence, managers should determine the appropriate group size primarily from the amount of work to be accomplished.

Question 5

When Ken, the manager of Transporters Inc., put together a new marketing team, he assigned clear roles and responsibilities to all the members of the team and appointed Kyle to lead the team. Kyle is a(n):

Accepted Answer

Leaders of groups that are appointed by managers are formal leaders.

Question 6

At the weekly managers meetings, Jamie, the advertising manager, is expected to update the members on the company's future advertising efforts and strategies. In this case, Jamie is expected to conform to his _____.

Accepted Answer

A group role is a set of behaviors and tasks that a member of a group is expected to perform because of his or her position in the group.

Question 7

The manager of a sales group has presented the weekly target on the number of sales her group must achieve. For this particular target to be achieved, she decides to reward the members of her group solely based on the number of sales each member makes. The type of task dependency that will exist in this case is _____.

Accepted Answer

Pooled task interdependence exists when group members make separate and independent contributions to group performance.

Question 8

An assembly line is an arrangement of workers, machines, and equipment in which the product being assembled passes consecutively from one process to another in a particular order until completed. From this definition of an assembly line, it can be inferred that an assembly line group exemplifies _____.

Accepted Answer

Sequential task interdependence exists when group members must perform specific tasks in a predetermined order; certain tasks have to be performed before others, and what one worker does affects the work of others.

Question 9

_____ exists when group members must perform specific tasks in a predetermined order.

Accepted Answer

Sequential task interdependence exists when group members must perform specific tasks in a predetermined order; certain tasks have to be performed before others, and what one worker does affects the work of others.

Question 10

The members of a particular group are getting to know one another and attempting to reach an understanding of how each of them should act within the group. This stage of group development is called _____.

Accepted Answer

In the first stage of group development, forming, members try to get to know one another and reach a common understanding of what the group is trying to accomplish and how group members should behave.

Question 11

When managers see the need to modify the roles of members within an existing group, members of the group are encouraged to take on additional responsibilities. This is called _____.

Accepted Answer

Role making occurs when a manager of a group encourages members of the group to take on additional responsibilities as they see the need to modify their roles within the group.

Question 12

When the work of each group member is completely dependent on the work performed by the other group members but isn't restricted to a particular sequence, it is known as _____.

Accepted Answer

Reciprocal task interdependence exists when the work performed by each group member is fully dependent on the work performed by other group members; group members have to share information, intensely interact with one another, and coordinate their efforts in order for the group to achieve its goals.

Question 13

Which of the following statements is true about groups that are smaller in size?

Accepted Answer

Large groups let managers obtain the advantages stemming from the division of labor.

Question 14

Which of the following is true about the members of a large group when compared to those of a small group?

Accepted Answer

A disadvantage of small rather than large groups is that members of small groups have fewer resources available to accomplish their goals.

Question 15

For a self-managed team to be most effective, a manager must:

Accepted Answer

Managers must analyze what type of training team members need, and provide it. Working in a self-managed work team often requires that employees have more extensive technical and interpersonal skills.

Question 16

The set of behaviors and tasks that a member of a group is expected to perform because he is a member of the group is known as:

Accepted Answer

A group role is a set of behaviors and tasks that a member of a group is expected to perform because of his or her position in the group.

Question 17

_____ exists when group members make separate, independent contributions to group performance.

Accepted Answer

Pooled task interdependence exists when group members make separate and independent contributions to group performance.

Question 18

Members of research and development teams are required to come up with better or innovative products for their organization. In order to do so, the members in a team need to constantly interact and share information with each other and need to be highly coordinated in order to be most effective. From these observations, it can be concluded that _____ exists within a research and development team.

Accepted Answer

Reciprocal task interdependence exists when the work performed by each group member is fully dependent on the work performed by other group members; group members have to share information, intensely interact with one another, and coordinate their efforts in order for the group to achieve its goals.

Question 19

Motivation in groups with _____ will be highest when managers reward group members based on individual performance.

Accepted Answer

Motivation in groups with pooled interdependence will be highest when managers reward group members based on individual performance.

Question 20

The idea-creation team for Universal-Smile Cards includes an artist whose job is to create and draw the illustrations that will accompany new cards. The artist's job of creating and drawing illustrations for her development team is called a _____.

Accepted Answer

A group role is a set of behaviors and tasks that a member of a group is expected to perform because of his or her position in the group.

Quiz 15: Effective Groups and Teams

Informal groups composed of employees who enjoy one another's company and socialize with one another are called:

Work groups that are empowered to assume responsibility and autonomy to complete identifiable pieces of work for an organization are referred to as:

Which of the following statements is true of group tasks?

When Ken, the manager of Transporters Inc., put together a new marketing team, he assigned clear roles and responsibilities to all the members of the team and appointed Kyle to lead the team. Kyle is a(n) :

At the weekly managers meetings, Jamie, the advertising manager, is expected to update the members on the company's future advertising efforts and strategies. In this case, Jamie is expected to conform to his _____.

_____ exists when group members must perform specific tasks in a predetermined order.

The members of a particular group are getting to know one another and attempting to reach an understanding of how each of them should act within the group. This stage of group development is called _____.

When managers see the need to modify the roles of members within an existing group, members of the group are encouraged to take on additional responsibilities. This is called _____.

When the work of each group member is completely dependent on the work performed by the other group members but isn't restricted to a particular sequence, it is known as _____.

Which of the following statements is true about groups that are smaller in size?

Which of the following is true about the members of a large group when compared to those of a small group?

For a self-managed team to be most effective, a manager must:

The set of behaviors and tasks that a member of a group is expected to perform because he is a member of the group is known as:

_____ exists when group members make separate, independent contributions to group performance.

Motivation in groups with _____ will be highest when managers reward group members based on individual performance.

The idea-creation team for Universal-Smile Cards includes an artist whose job is to create and draw the illustrations that will accompany new cards. The artist's job of creating and drawing illustrations for her development team is called a _____.