Question 1

In the _____ stage of group development, members typically try to get a feel for what is expected of them, what types of behaviors are out of bounds, and who's in charge.
A) performing
B) forming
C) norming
D) adjourning
E) storming

Accepted Answer

The forming stage is characterized by members getting to know each other, determining group goals, and establishing the group's overall structure. During this stage, members try to get a feel for what is expected of them, what types of behaviors are out of bounds, and who's in charge.

Question 2

While _____ teams focus on the accomplishment of core operational-level production and service tasks, _____ teams focus on integrating the activities of subunits across business functions.
A) management; work
B) action; work
C) parallel; project
D) project; work
E) work; management

Accepted Answer

Whereas work teams focus on the accomplishment of core operational-level production and service tasks, management teams participate in managerial-level tasks that affect the entire organization. Specifically, management teams focus on integrating the activities of subunits across business functions.

Question 3

A musical group and a surgical team are examples of _____ teams.
A) parallel
B) project
C) management
D) action
E) work

Accepted Answer

A musical group and a surgical team are both examples of action teams, which are groups of individuals working together to perform a specific task or achieve a common goal. Action teams typically require a high level of coordination and communication among members in order to be successful.

Question 4

Quality circles, which consist of individuals who normally perform core production tasks but also meet regularly to identify production-related problems and opportunities for improvement, are an example of:
A) work teams.
B) management teams.
C) parallel teams.
D) action teams.
E) project teams.

Accepted Answer

The answer of Quality circles, which consist of individuals who...

Question 5

Which of the following is most likely to be categorized as a work team?
A) A team that oversees the functioning of all the teams in an organization and coordinates activities among teams
B) A team comprising interior designers, architects, and builders involved in designing and creating the layout of a new hotel
C) A quality control team at a factory that oversees the quality of products and recommends changes in production techniques
D) A band traveling around the country playing shows at different venues for six months
E) A group of four workers making a specific part on the production line of an automobile factory

Accepted Answer

A work team typically consists of a small number of people who work together to perform a specific task or produce a specific product, such as the group of four workers making a specific part on the production line of an automobile factory. The other options involve teams with broader responsibilities or goals that go beyond producing a specific product or completing a task.

Question 6

Which of the following teams focuses on providing recommendations and resolving issues?
A) Work teams
B) Management teams
C) Parallel teams
D) Action teams
E) Project teams

Accepted Answer

The answer of Which of the following teams focuses on...

Question 7

Teams differ from groups because:
A) teams have no limits on the number of members, while groups have a restricted membership.
B) members of teams work independently of each other, while those in groups show greater dependence on each other.
C) members of teams work toward individual goals that may or may not be related, while groups have a common goal.
D) members of teams have a specific task-related purpose, while groups do not.
E) teams have a no fixed duration, while groups have a fixed duration.

Accepted Answer

Teams are formed for a specific purpose or task, while groups can just be a gathering of people without a specific purpose.

Question 8

A team was formed to coordinate the impending ISO accreditation process for a company over a period of six months. The team members are drawn from various departments. Which of the following types of teams does this most signify?
A) Parallel teams
B) Management teams
C) Work teams
D) Action teams
E) Project teams

Accepted Answer

The given scenario describes a team that was formed to achieve a specific goal with a defined timeline. Such a team is known as a project team, where members are drawn from different departments to work together temporarily to accomplish a specific project or goal. Therefore, option E is the best choice.

Question 9

Tom, Dan, and Philip work in different teams at Springfield Automobiles. Tom's team ensures that all the raw materials, machinery, tools, and other production equipment are available for the employees around the clock. Any procurement needs have to be addressed to Tom, who also takes part in high-level decisions regarding the number of units to be produced, exported, and so on. Dan works as part of a team of eight members who concentrate on the day-to-day production; they also ensure the quality checks are done and inspect each other's work. Philip is the operations manager, who works for five hours in the production department and then spends the rest of his time assisting management as an internal consultant on manufacturing issues. His input is crucial in improving the production process. Philip is part of the _____ team.
A) work
B) management
C) parallel
D) action
E) project

Accepted Answer

Philip is part of a parallel team because he assists management as an internal consultant on manufacturing issues, which is a role that runs parallel to his main duties in the production department. Parallel teams operate alongside the main work processes to provide support and improvement.

Question 10

Tom, Dan, and Philip work in different teams at Springfield Automobiles. Tom's team ensures that all the raw materials, machinery, tools, and other production equipment are available for the employees around the clock. Any procurement needs have to be addressed to Tom, who also takes part in high-level decisions regarding the number of units to be produced, exported, and so on. Dan works as part of a team of eight members who concentrate on the day-to-day production; they also ensure the quality checks are done and inspect each other's work. Philip is the operations manager, who works for five hours in the production department and then spends the rest of his time assisting management as an internal consultant on manufacturing issues. His input is crucial in improving the production process. Dan's contribution is toward the _____.
A) work team
B) management team
C) parallel team
D) action team
E) project team

Accepted Answer

Dan's team is a work team as they focus on day-to-day production and quality checks. Tom and Philip are not part of Dan's team but work in different roles. Tom is involved in procurement and high-level decision-making, while Philip is an operations manager and an internal consultant.

Question 11

Of the following, which is most likely to be categorized as an action team?
A) A team that oversees the functioning of all the teams in an organization and coordinates activities among teams
B) A team comprising interior designers, architects, and builders involved in designing and creating the layout of a new hotel
C) A quality control team at a factory that oversees the quality of products and recommends changes in production techniques
D) A band traveling around the country playing shows at different venues for six months
E) A group of four workers making a specific part on the production line of an automobile factory

Accepted Answer

An action team is typically a group of individuals with specialized skills working together in dynamic, complex, and often time-sensitive situations, such as a band performing live shows.

Question 12

In what way are management teams similar to work teams?
A) They require a lot of input from members with different types of training and expertise.
B) They participate in managerial-level tasks that affect the entire organization.
C) They require only part-time commitment from members.
D) They focus on the accomplishment of core operational-level production and service tasks.
E) They are designed to be relatively permanent.

Accepted Answer

The answer of In what way are management teams similar...

Question 13

Which of the following is the purpose of work teams as compared to other types of teams?
A) To achieve managerial tasks
B) To produce goods or provide services
C) To help the organization achieve its long-term goals
D) To take on "one-time" tasks that are generally complex
E) To provide recommendations to managers about important issues

Accepted Answer

Work teams are primarily created to produce goods or provide services, whereas other types of teams may have different purposes such as achieving managerial tasks, helping the organization achieve its long-term goals, taking on "one-time" complex tasks, or providing recommendations to managers.

Question 14

Action teams:
A) generally have tasks that are quite simple.
B) are formed to take on "one-time" tasks.
C) perform tasks that are normally limited in duration.
D) invariably have low member involvement.
E) help the organization achieve its long-term goals.

Accepted Answer

Action teams perform tasks that are normally limited in duration. However, those tasks are quite complex.

Question 15

A planning team composed of engineers, architects, designers, and builders, charged with designing a suburban town center is a(n) _____ team.
A) parallel
B) action
C) work
D) project
E) management

Accepted Answer

A project team is a temporary team created specifically to complete a unique task or project, such as designing a suburban town center. The team is composed of individuals with different areas of expertise who work together to achieve a specific goal. Therefore, the best choice is D, project team.

Question 16

Jackson High School formed several teams to plan and execute the 150^th anniversary celebrations of the school. Over a period of two months, the teams organized events, oversaw logistics, and coordinated student activities. The events that were planned were on a large scale and required a lot of input from the teachers and students. This is an example of a(n) _____ team. A) project B) management C) work D) action E) parallel

Accepted Answer

The description of forming teams to plan and execute a specific event (the 150th anniversary celebration) points to a project team, which is a temporary group of individuals brought together to achieve a specific goal or objective. The other choices - management, work, action, and parallel - do not fit the context as well, as they are either too broad (management, work) or too specific (parallel, action) to describe the situation described.

Question 17

Which of the following is most likely to be categorized as a management team?
A) A team that oversees the functioning of all the teams in an organization and coordinates activities among teams
B) A team comprising interior designers, architects, and builders involved in designing and creating the layout of a new hotel
C) A quality control team at a factory that oversees the quality of products and recommends changes in production techniques
D) A band traveling around the country playing shows at different venues for six months
E) A group of four workers making a specific part on the production line of an automobile factory

Accepted Answer

A management team is responsible for overseeing the functioning of various teams within an organization and ensuring that they are working effectively towards the goals of the organization. Option A is most closely related to this definition.

Question 18

Tom, Dan, and Philip work in different teams at Springfield Automobiles. Tom's team ensures that all the raw materials, machinery, tools, and other production equipment are available for the employees around the clock. Any procurement needs have to be addressed to Tom, who also takes part in high-level decisions regarding the number of units to be produced, exported, and so on. Dan works as part of a team of eight members who concentrate on the day-to-day production; they also ensure the quality checks are done and inspect each other's work. Philip is the operations manager, who works for five hours in the production department and then spends the rest of his time assisting management as an internal consultant on manufacturing issues. His input is crucial in improving the production process. Tom is part of a(n) _____ team.
A) work
B) management
C) parallel
D) action
E) project

Accepted Answer

Tom takes part in high-level decisions regarding production, which suggests that he is a part of the management team.

Question 19

Which of the following represents the predictable sequence of stages in team development?
A) Performing, forming, norming, storming, and adjourning
B) Forming, storming, norming, performing, and adjourning
C) Norming, forming, performing, storming, and adjourning
D) Norming, forming, storming, performing, and adjourning
E) Storming, norming, performing, forming, and adjourning

Accepted Answer

The predictable sequence of stages in team development is forming, storming, norming, performing, and adjourning. This sequence is commonly known as Tuckman's stages of group development. Option B represents the correct sequence in order.

Question 20

Work at Digicorp is accomplished continuously because members of a team who have finished their workday in one country electronically hand off the work to team members in another country who have just arrived at their workplace. This type of workflow is known as _____.
A) off-shoring
B) cross-docking
C) featherbedding
D) follow the sun
E) time-to-market

Accepted Answer

The workflow described in the scenario is known as "follow the sun," where work is handed off between team members in different time zones. Option A (off-shoring) refers to the practice of moving work to a different country entirely. Option B (cross-docking) refers to a supply chain logistics process, not a workflow process. Option C (featherbedding) refers to the practice of hiring more workers than necessary, which is unrelated to the scenario. Option E (time-to-market) refers to the length of time between developing a product and bringing it to market, which is also unrelated to the scenario.

Quiz 11: Teams: Characteristics and Diversity

In the _____ stage of group development, members typically try to get a feel for what is expected of them, what types of behaviors are out of bounds, and who's in charge.

While _ teams focus on the accomplishment of core operational-level production and service tasks, _ teams focus on integrating the activities of subunits across business functions.

A musical group and a surgical team are examples of _____ teams.

Quality circles, which consist of individuals who normally perform core production tasks but also meet regularly to identify production-related problems and opportunities for improvement, are an example of:

Which of the following is most likely to be categorized as a work team?

Which of the following teams focuses on providing recommendations and resolving issues?

Teams differ from groups because:

A team was formed to coordinate the impending ISO accreditation process for a company over a period of six months. The team members are drawn from various departments. Which of the following types of teams does this most signify?

Of the following, which is most likely to be categorized as an action team?

In what way are management teams similar to work teams?

Which of the following is the purpose of work teams as compared to other types of teams?

Action teams:

A planning team composed of engineers, architects, designers, and builders, charged with designing a suburban town center is a(n) _____ team.

Which of the following is most likely to be categorized as a management team?

Which of the following represents the predictable sequence of stages in team development?

Work at Digicorp is accomplished continuously because members of a team who have finished their workday in one country electronically hand off the work to team members in another country who have just arrived at their workplace. This type of workflow is known as _____.