Question 1

There is a potential loss of __________ over a project when the core team depends on other organizations that they do not have direct authority over.

Accepted Answer

The answer of There is a potential loss of __________...

Question 2

Fisher and Ury champion the ________ negotiation approach to negotiation because it emphasizes win/win solutions while protecting yourself against those who would take advantage of your forthrightness.

Accepted Answer

The answer of Fisher and Ury champion the ________ negotiation...

Question 3

One key focus of principled negotiation is to separate people from the _________.

Accepted Answer

The answer of One key focus of principled negotiation is...

Question 4

Not only can contracted project work be cheaper,it can also be done __________.

Accepted Answer

The answer of Not only can contracted project work be...

Question 5

Toyota and DaimlerChrysler collaborating with suppliers to develop new automobile platforms is an example of outsourcing.

Accepted Answer

Outsourcing is now being applied to contracting significant chunks of project work.For example,HP and Dell work closely with hard drive manufacturers to develop next-generation laptops.Toyota and DaimlerChrysler collaborate with suppliers to develop new automobile platforms.

Question 6

A company no longer has to keep up with technological advances.High levels of __________ and technology can be brought onto a project by using contracted services.

Accepted Answer

The answer of A company no longer has to keep...

Question 7

In regard to outsourcing,the MOST effective way to avoid problems with schedules and deadlines is to add a _________ clause to the contract.

Accepted Answer

The answer of In regard to outsourcing,the MOST effective way...

Question 8

Projects are more prone to conflict when outsourcing project work.The primary control mechanism for dealing with and resolving problems is known as _________.

Accepted Answer

The answer of Projects are more prone to conflict when...

Question 9

The best defense against unreasonable,win/lose negotiators is having what Fisher and Ury call a strong __________.

Accepted Answer

The answer of The best defense against unreasonable,win/lose negotiators is...

Question 10

_______ satisfaction is measured by the ratio of perceived performance to expected performance.

Accepted Answer

The answer of _______ satisfaction is measured by the ratio...

Question 11

Whether a client is dissatisfied or delighted with a project is not based on hard facts and objective data but on perceptions and _________.

Accepted Answer

The answer of Whether a client is dissatisfied or delighted...

Question 12

The term __________ has traditionally been applied to the transferring of business functions or processes to other,often foreign,companies.

Accepted Answer

The answer of The term __________ has traditionally been applied...

Question 13

When both buyers and sellers rely on the blue book to establish price parameters for a used car,they are using _________ criteria.

Accepted Answer

The answer of When both buyers and sellers rely on...

Question 14

Too often project members respond to customer inquiries with technical jargon.Project members should speak the language of the ________.

Accepted Answer

The answer of Too often project members respond to customer...

Question 15

Contracting project services can increase a firm's _________ by no longer being constrained by their own resources.

Accepted Answer

The answer of Contracting project services can increase a firm's...

Question 16

Cost __________ is a major advantage of outsourcing project work because companies can secure competitive prices for contracted services,especially if the work can be outsourced offshore.

Accepted Answer

The answer of Cost __________ is a major advantage of...

Question 17

More and more companies are using online _________ to collect data from all project participants about the quality of working relations.

Accepted Answer

The answer of More and more companies are using online...

Question 18

Many people approach _________ as if it is a competitive process.

Accepted Answer

The answer of Many people approach _________ as if it...

Question 19

When outsourcing project work,coordination __________ are intensified by physical separation with people working in different buildings,different cities,if not different countries.

Accepted Answer

The answer of When outsourcing project work,coordination __________ are intensified...

Question 20

__________ is less relevant for independent work that does not require ongoing coordination between professionals for different organizations.

Accepted Answer

The answer of __________ is less relevant for independent work...

Quiz 12: Outsourcing: Managing Interorganizational Relations