Some experts argue that applying total-quality-management principles to performance appraisals can improve them.

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Total-quality-management principles emphasize continuous improvement, involvement of every employee, and customer satisfaction. Applying these principles to performance appraisals can lead to more effective and meaningful evaluations that involve feedback from both supervisors and employees, focus on continuous improvement, and result in better outcomes for the organization as a whole.

Some Experts Argue That Applying Total-Quality-Management Principles to Performance Appraisals