Question 1

The second stage in Lewin's change model, ____________________, occurs when individuals experiment with new behavior and learn new skills to be used in the workplace.

Accepted Answer

The answer of The second stage in Lewin's change model,...

Question 2

A step in the diagnosis stage of organizational development in which participants are made aware of problems in order to increase their willingness to change their behavior is called ____________________.

Accepted Answer

The answer of A step in the diagnosis stage of...

Question 3

A(n) ____________________ is a unit separate from the rest of the organization and is responsible for developing and initiating a major innovation.

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The answer of A(n) ____________________ is a unit separate from...

Question 4

A step in the reinforcement stage of organizational development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization is referred to as ____________________.

Accepted Answer

The answer of A step in the reinforcement stage of...

Question 5

____________________ means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry.

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The answer of ____________________ means extending the search for and...

Question 6

The application of behavioral science knowledge to improve an organization's health and effectiveness is known as ____________________.

Accepted Answer

The answer of The application of behavioral science knowledge to...

Question 7

____________________ change is a major shift in the norms, values, attitudes, and mindset of the entire organization.

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The answer of ____________________ change is a major shift in...

Question 8

An approach that brings together participants from all parts of the organization (and may include key outside stakeholders as well) to discuss problems or opportunities and plan for major change is called ____________________.

Accepted Answer

The answer of An approach that brings together participants from...

Question 9

____________________ change is a change in the attitudes and behaviors of a few employees in the organization.

Accepted Answer

The answer of ____________________ change is a change in the...

Question 10

____________________ extends the search for and commercialization of new ideas beyond the boundaries of the organization.

Accepted Answer

The answer of ____________________ extends the search for and commercialization...

Question 11

A(n) ____________________ is an in-house program that provides a safe harbor where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics.

Accepted Answer

The answer of A(n) ____________________ is an in-house program that...

Question 12

An OD specialist who contracts with an organization to facilitate change is called a(n) ____________________.

Accepted Answer

The answer of An OD specialist who contracts with an...

Question 13

The ____________________ model is an approach to product change that emphasizes shared development of innovations among several departments.

Accepted Answer

The answer of The ____________________ model is an approach to...

Question 14

A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called ____________________.

Accepted Answer

The answer of A type of OD intervention in which...

Question 15

A strategy based on the ability to deliver products and services faster than competitors is called ____________________.

Accepted Answer

The answer of A strategy based on the ability to...

Question 16

A disparity between existing and desired performance levels is known as a(n) ____________________.

Accepted Answer

The answer of A disparity between existing and desired performance...

Question 17

A type of OD intervention that enhances the cohesiveness of departments by helping members learn to function as a team is called ____________________.

Accepted Answer

The answer of A type of OD intervention that enhances...

Question 18

A(n) ____________________ is a person who sees the need for and champions productive change within the organization.

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The answer of A(n) ____________________ is a person who sees...

Question 19

A(n) ____________________ is a separate small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for the business.

Accepted Answer

The answer of A(n) ____________________ is a separate small, informal,...

Question 20

The ____________________ role in organizational change involves providing a "reality test."

Accepted Answer

The answer of The ____________________ role in organizational change involves...

Quiz 10: Managing Change and Innovation