The research on the grievance process indicates that:
A) A union grievance procedure results in the best outcomes for both management and employees
B) Grievances often lead to turnover and/or lower performance ratings for both employees and supervisors involved in the grievance
C) Grievance procedures increase job turnover
D) Employees lose most of the grievances filed

Question

Quizplus · Accepted Answer

Research has shown that the grievance process can have negative consequences such as increased turnover and lower performance ratings for both employees and supervisors involved in the grievance. While having a union grievance procedure in place can provide a formal process for resolving disputes, it is not necessarily the best outcome for both management and employees. Additionally, while it is true that employees do not win all their grievances, it is not accurate to say they lose most of them as the success rates vary depending on the situation.

The Research on the Grievance Process Indicates That