The fact that nonunion grievance systems that include a nonmanagerial decision maker tend to result in higher grievance filings rates than those that are decided by management suggests that:
A) Employees are more willing to bring forward complaints when the decisions are being made by nonmanagers than by managers.
B) When nonmanagers make decisions it encourages employees to complain more.
C) Nonmanager decision makers are more biased than managers.
D) Managers are unfair in their grievance decisions.

Question

Quizplus · Accepted Answer

The fact that nonunion grievance systems with nonmanagerial decision makers result in higher grievance filings suggests that employees are more comfortable bringing forward complaints when the decision makers are not managers. This could be due to a perception that managers may be biased or more likely to support the company's interests over the employees'.

The Fact That Nonunion Grievance Systems That Include a Nonmanagerial