Question 1

Which of the following theories argues that job satisfaction depends on whether an employee perceives that his/her job supplies the things that he/she values?

Accepted Answer

The theory that argues job satisfaction depends on whether an employee perceives that his/her job supplies the things that he/she values is the Value-percept theory. This theory suggests that job satisfaction is determined by how much an employee values important job facets, such as salary, job security, interpersonal relationships, and advancement opportunities.

Question 2

Mike is a child psychologist who is passionate about helping children through difficult situations.He also volunteers at a free clinic during the weekend.Which of the following work value categories would be important for him?

Accepted Answer

Altruism, which refers to a willingness to help or serve others, is an important work value for someone like Mike who is passionate about helping children and volunteers at a free clinic.

Question 3

Alice, a cartoonist, has been an achiever throughout her career.She enjoys the intellectual stimulation and independence she has at work.She feels her work allows her to use her creativity and artistic skills to its full potential.Which of the following work value categories is important to Alice?

Accepted Answer

Alice values the work itself as it allows her to use her creativity and artistic skills to their full potential.

Question 4

Which of the following is a specific value related to the work itself?

Accepted Answer

Intellectual stimulation is a value that directly relates to the work itself, as it refers to the challenge and engagement that the work provides. The other options - high salary, good supervisory relations, enjoyable coworkers, and power over others - are all related to external factors associated with the job, rather than the work itself.

Question 5

According to research, of the five facets of value-percept theory which two facets have moderately strong influences on overall job satisfaction?

Accepted Answer

The answer of According to research, of the five facets...

Question 6

Which of the following is true about knowledge of results?

Accepted Answer

Knowledge of results refers to the extent to which employees know how well (or poorly) they are doing. It is an important aspect of motivation and performance management because it allows employees to adjust their behavior and efforts based on feedback about their work outcomes.

Question 7

Having prestige, power over others, and fame are examples of work values related to _____.

Accepted Answer

Prestige, power over others, and fame all relate to status. These are work values that are often associated with positions of high social standing or recognition.

Question 8

Jon is the marketing head at Avion International, an import-export agency.His calendar is filled with: meetings with heads of the companies; interviewing new people; giving interviews to business magazines; attending presentations and seminars in different countries.Jon feels that every workday he has something different to do, and he is rarely bored with his job.According to the job characteristics theory, which of the following is true about Jon's job?

Accepted Answer

Jon's job has high variety as he has different tasks to do on a daily basis, such as meetings, interviews, and attending events in different countries. The other options do not apply to Jon's job based on the information provided. His job does not have high moral significance as there is no mention of ethical implications or impact on others. Jon's job also does not have low autonomy or low labor equity, as there is no mention of him having limited decision-making power or unfair working conditions. Finally, his job does not have high identity as there is no mention of him feeling a strong connection between his work and his sense of self.

Question 9

The psychological state that reflects the degree to which work tasks are viewed as something that "counts" in the employee's system of philosophies and beliefs is known as:

Accepted Answer

The psychological state that reflects the degree to which work tasks are viewed as something that "counts" in the employee's system of philosophies and beliefs is known as meaningfulness of work. This means that employees believe that their work is personally important, valuable, and worthwhile, which can lead to higher levels of motivation, job satisfaction, and overall well-being. Responsibility for outcomes, knowledge of results, variety, and identity are all related concepts, but they do not directly capture this aspect of perceived significance and relevance in one's work.

Question 10

Kylie, Jake, and Sam have different ideas about what makes a job satisfying.They all work for a non-profit organization and go to areas where disease epidemics have broken out.The pay is not high, and there can be extreme health risks.Their coworkers are friendly, intelligent, and generally nice.Most of them will never be world renowned, but there is a chance to engage in interesting analyses and publish research done by their team.Jenna feels strongly that she wants to be able to make a difference and help people when they are in trouble.Jake worries deeply about expenses.He has a large load of student debt to pay off, and his wife is expecting their second child.Sam likes teamwork but isn't thrilled by it.She also has mild anxiety about germs.Which of the following statements is most likely true?

Accepted Answer

The answer of Kylie, Jake, and Sam have different ideas...

Question 11

Linda is well established as a financial analyst at the American Bank.She has recently applied for a housing loan and has several financial responsibilities toward her family.Which of the following work value categories would be her most important concern?

Accepted Answer

Linda's most important concern would be pay, as she has financial responsibilities towards her family and has recently applied for a housing loan. Pay would ensure that she can fulfill her financial responsibilities and repay her loan. While altruism, status, achievement, and environment may still hold value for her, pay would be the highest priority in this situation.

Question 12

Satisfaction with ______ reflects employees' feelings about their actual work tasks, including whether those tasks are challenging, interesting, respected, and make use of key skills rather than being dull, repetitive, and uncomfortable.

Accepted Answer

The description clearly indicates that it is referring to the satisfaction with the work itself, including its nature and type. The other options, such as pay, promotion, supervision, and coworkers, are not directly related to the employees' feelings about their actual work tasks.

Question 13

Which of the following is true regarding value-percept theory?

Accepted Answer

Value-percept theory suggests that people evaluate job satisfaction according to specific "facets" of the job, such as pay, opportunity for promotion, communication within the organization, and job security.

Question 14

Of the five facets of value-percept theory, if job satisfaction had to increase to a large extent, which facet should be given high priority for improvement?

Accepted Answer

Satisfaction with the work itself has the strongest relationship with overall job satisfaction, so improving this facet would likely result in the greatest increase in job satisfaction.

Question 15

Jake, Kylie, and Sam have different ideas about what makes a job satisfying.They all work for a non-profit organization and go to areas where disease epidemics have broken out.The pay is not high, and there can be extreme health risks.Their coworkers are friendly, intelligent, and generally nice.Most of them will never be world renowned, but there is a chance to engage in interesting analyses and publish research done by their team.Jenna feels strongly that she wants to be able to make a difference and help people when they are in trouble.Jake worries deeply about expenses.He has a large load of student debt to pay off, and his wife is expecting their second child.Sam likes teamwork but isn't thrilled by it.She also has mild anxiety about germs.Which of the following statements is most likely true?

Accepted Answer

The passage suggests that Jake is worried about expenses and has a large load of student debt to pay off, which could be a source of dissatisfaction for him. Jenna, on the other hand, feels strongly about helping others and making a difference, which could be a source of satisfaction. Sam enjoys teamwork but has mild anxiety about germs, which could potentially lower job satisfaction. However, there is no clear indication that Sam has the highest or lowest job satisfaction overall.

Question 16

Which of the following statements is true regarding coworker satisfaction?

Accepted Answer

Coworker satisfaction is important because employees spend a significant amount of time with their coworkers. Positive relationships and support from coworkers can contribute to a positive work environment and overall job satisfaction.

Question 17

Which facet of job satisfaction bring(s) more responsibility and increased work hours?

Accepted Answer

Promotion often comes with more responsibility and increased work hours as the individual takes on a higher position within the organization.

Question 18

When it comes to pay satisfaction, most employees base their desired pay on their job duties and ______:

Accepted Answer

When it comes to pay satisfaction, most employees base their desired pay on their job duties and the pay given to comparable colleagues. This means that employees tend to compare their pay with the pay of their colleagues who perform similar roles and have similar levels of experience and qualifications. Therefore, employers should ensure that their pay rates are competitive in the industry to attract and retain skilled staff.

Question 19

A publishing firm believes in providing continuous feedback to employees regarding their work.Newly hired employees are assigned a mentor who works in their team.The mentor reviews the new employee's work, and provides tips on improving productivity.In this example, the firm is addressing which of the following critical psychological states that make work satisfying for employees?

Accepted Answer

The firm is addressing the critical psychological state of "knowledge of results" by providing continuous feedback to employees regarding their work. The mentor reviews the new employee's work and provides tips on improving productivity, which helps the employee understand the results of their work and how to improve it.

Question 20

According to the value-percept theory, for an employee to have high supervision satisfaction, which of the following is NOT critical?

Accepted Answer

The value-percept theory identifies five critical aspects of work that impact an employee's job satisfaction: pay, promotions, supervision, co-workers, and the job itself. Among these, the supervisor's likeable nature, ability to help the employee attain what he or she values, rewards and recognition for good performance, and the supervisor's values and beliefs are all important factors when it comes to supervision satisfaction. However, the supervisor's salary is not directly related to supervision satisfaction and therefore is not critical.

Quiz 4: Job Satisfaction