Question 1

Claudia is a personal financial planner.When she moved her family to a new city she joined a swim club.Claudia finds sitting by the pool,chatting with other parents,is a good way to network and further her career.Her primary reason for joining the club was

Accepted Answer

Claudia's primary reason for joining the swim club was instrumental benefits, as she saw it as a way to network and further her career. Need satisfaction refers to fulfilling a personal need or desire, while group goals and activities refer to the shared objectives or events of a group. Interpersonal attraction refers to the degree of liking or interest between individuals. While Claudia may find enjoyment in sitting by the pool and chatting with others, her primary motivation for joining was instrumental.

Question 2

At what stage of group development might group members regress to the previous stage of group development?

Accepted Answer

During the Norming stage, group members may regress to the Storming stage if conflicts arise or if there are changes in group dynamics.

Question 3

Human Resources had four people interview each applicant.The interviewers posted their comments on an internal blog and picked a candidate for a position.This is a(n)

Accepted Answer

The scenario describes a group of individuals who are not physically located in the same place, but work together to achieve a common goal through the use of technology, such as an internal blog. This fits the definition of a virtual team. The other options do not fully reflect the nature of this group.

Question 4

The second stage of group development is

Accepted Answer

The second stage of group development is storming, following the initial forming stage. During the storming stage, group members start to push against the boundaries established in the forming stage. This can lead to conflicts as the group members start to work out their differences and establish more effective ways to work together.

Question 5

Alejandro wants better pay.He joins the teachers union because they strive for better pay and benefits.He joins because of

Accepted Answer

Alejandro joins the teachers union because they strive for better pay and benefits, which aligns with the group's goals.

Question 6

Factors that might contribute to an individual's interpersonal attraction to a group include all the following EXCEPT

Accepted Answer

While physical proximity, compatible personalities, increased interaction, and similarity of attitudes are all factors that can contribute to interpersonal attraction to a group, the group's specific goal is not necessarily a factor that would contribute to this type of attraction.

Question 7

Ashish joined a country club to play golf,not because he the game,but because it's a skill he sees as essential to moving up the corporate ladder.Which of the following is the BEST explanation for Ashish's action?

Accepted Answer

Ashish's action can be best explained as seeking instrumental benefits, as he joined the country club for the practical advantage of learning a skill that he believes will help him advance in his career.

Question 8

Mona joined the UAW because she thinks it will negotiate a pay increase.She wants to make more money doing the same job.She joined because of

Accepted Answer

The answer of Mona joined the UAW because she thinks...

Question 9

Well-designed and implemented teams will result in

Accepted Answer

Well-designed and implemented teams will result in high-performance norms, very cohesive groups, worker empowerment, and increased flexibility and responsiveness. All of these factors are interconnected and contribute to the success and effectiveness of the team. High-performance norms help establish clear goals and expectations, which in turn leads to a more cohesive group. Empowering workers and creating a flexible and responsive team culture can also increase cohesion and performance. Therefore, all of these choices are important and interrelated, and a well-designed and implemented team should exhibit all of these characteristics.

Question 10

Consultants from three different branch offices interact via e-mail on a project.They each provide their expertise and then the group changes.They are part of a(n)

Accepted Answer

The scenario described in the question is an example of a virtual team, where members are geographically dispersed and rely on communication technology to collaborate on a common task or project.

Question 11

The stage of group development that generally begins with a burst of activity is

Accepted Answer

The answer of The stage of group development that generally...

Question 12

The finance department was performing solidly when the director retired.Her replacement moved up from within the department.The ripple effect caused the department to temporarily shift to the ____ phase of group development.

Accepted Answer

The replacement of the director caused a change in the team's dynamics, leading to uncertainty and confusion. This phase is known as storming, characterized by conflicts, power struggles, and resistance to change. It usually follows the forming phase, where the team members get to know each other and establish roles and expectations. Norming is the stage where the team starts to develop synergy and cohesiveness, and performing is when the team reaches its full potential and achieves its goals. Conforming is not a recognized phase of group development.

Question 13

St.Paul Church formed a committee to set goals for the year.The committee included youth,adult,and senior ministry leaders,plus the treasurer,senior pastor,and choir director.This is an example of a(n)

Accepted Answer

A task force is a temporary group that is formed to accomplish a specific goal or objective. In this case, the committee was formed to set goals for the year, which is a specific task. The fact that the committee includes members from different departments within St. Paul Church (youth, adult, senior, treasurer, senior pastor, and choir director) suggests that it is a task force rather than a functional group (which typically consists of members from the same department or function) or an interest group (which is focused on a particular issue or topic). A virtual team is a group that works together remotely, so it is not applicable in this scenario. Quality circles are groups of employees within an organization who meet regularly to identify and solve work-related problems, so this is also not applicable in this scenario.

Question 14

Oschur is volunteering at a food bank.He feels better about himself when he spends some time helping others.Which of the following explains his primary reason for joining the group?

Accepted Answer

Oschur's primary reason for joining the food bank is to satisfy his need to feel better about himself by helping others.

Question 15

Implementing teams is essentially the same as implementing

Accepted Answer

Implementing teams involves a major organizational change as it requires new structures, processes, and systems to support teamwork and collaboration. Functional groups, task forces, interest groups, and group norms may be components of a team, but they do not capture the comprehensive nature of a team implementation.

Question 16

Drew just joined a group supporting literacy in elementary schools because a teacher in the group is good looking and he want to meet her.Which of the following is Drew's primary reason for joining the group?

Accepted Answer

Drew's primary reason for joining the group is interpersonal attraction towards the good-looking teacher, which falls under the category of social benefits or interpersonal benefits. Therefore, option E is the correct answer. The other options, such as instrumental benefits (A), need satisfaction (B), group goals (C), and group activities (D), do not match the reason for Drew's joining the group.

Question 17

Which of these is a common reason for joining a group?

Accepted Answer

All of these choices are common reasons for joining a group. Interpersonal attraction refers to the liking or positive feelings one has towards other members of the group. Group activities can provide a sense of belonging and social support. Identification with group goals involves sharing common values and aspirations with other members. Instrumental benefits refer to advantages or practical rewards that membership provides, such as access to resources or job opportunities.

Question 18

During which stage of group development do the members try out various forms of behavior in an attempt to test the waters and see what will be acceptable in the group?

Accepted Answer

During the Forming stage of group development, members are essentially trying to understand the group dynamics, their place within the group, and what behaviors are acceptable. This stage is characterized by a period of orientation and getting acquainted, where members are cautious and behave more independently.

Question 19

Al Moore is part of a group that recently formed.He accepted a follower role and let Bill Kline be the leader.Bill has the group focused on goal attainment and functioning well.What stage of development is this group in at the present time?

Accepted Answer

The group is in the Performing stage, where members have accepted their roles, are focused on achieving goals, and are functioning well. This stage comes after the Forming, Storming, and Norming stages, where the group is still figuring out its purpose, addressing conflicts, and establishing norms/rules. The Conforming stage is not a recognized stage in group development theory.

Question 20

Resistance over implementing work teams is most likely to come from

Accepted Answer

First-line managers may resist implementing work teams because they may feel threatened by the change in the traditional management hierarchy and the loss of some of their authority. Top management may actually be supportive of the change, the union may see the implementation of work teams as a threat to their power and job security, and stakeholders may not have a direct impact on the implementation process. The people directly responsible for implementation may also have concerns, but they are not the most likely source of resistance.

Quiz 18: Managing Work Groups and Teams