Question 1

Another name for radical change is __________.

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Question 2

The term __________is used to stress the establishment of a norm where the leader is expected to ask questions,raise issues,and help gather information for unit members.

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Question 3

The __________ strategy is likely to result in long-term and internalized change.

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Question 4

A(n)__________ change strategy assumes that people will be guided by reason and self-interest in deciding whether or not to support a change.

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Question 5

A(n)__________ is a discrepancy between the desired and the actual conditions.

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Question 6

__________ is a major project outlining the common dimensions of leadership that are important,as well as the significant differences in how effective managers lead in different cultures.

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Question 7

__________ can be viewed as feedback that a change agent can use to facilitate achieving change objectives.

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The answer of __________ can be viewed as feedback that...

Question 8

Identify six methods for dealing with resistance to change.Indicate when each method should be used and describe the potential advantages and disadvantages that are associated with using each method.
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Question 9

__________ is part of an organization's natural evolution that builds on existing ways of operating to enhance or extend them in new directions.

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Question 10

What is the difference between unplanned change and planned change? Describe the nature of each type of change.
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Question 11

__________ occur spontaneously or randomly and without a change agent's direction.

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Question 12

__________is the first step toward behavioral change.

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The answer of __________is the first step toward behavioral change....

Question 13

__________ are individuals and groups who take responsibility for changing the existing behavior patterns of another person or social system.

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Question 14

Change that results in a major overhaul of the organization or its component systems is called __________.

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Question 15

Through a(n)__________ change strategy,a change agent acts unilaterally to "command" change through the formal authority of his or her position,to induce change via an offer of special rewards,or to bring about change via threats of punishment.

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Question 16

Define transformational change and incremental change.Discuss the role of change agents.
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Question 17

Define shared leadership.Define the key distinction between shared leadership and traditional models of leadership.
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Quiz 14: Leadership Challenges and Organizational Change