Question 1

In a single-strand chain,messages move through the grapevine by one person telling a rumor to the next,who then tells the next person,who tells the next and so on.

Accepted Answer

In a single-strand chain or linear grapevine, messages move through the chain by one person telling the rumor to the next person in the chain, who then tells the next person, and so on.

Question 2

In a probability chain,messages move through the grapevine by one person randomly contacting several others and telling them the message and then those individuals,in turn,randomly contact several others and continue to spread it.

Accepted Answer

This is an accurate description of how messages move through the grapevine in a probability chain.

Question 3

Most users vastly underestimate their ability to relay and comprehend e-mail messages accurately.

Accepted Answer

Studies have shown that people often misinterpret the tone and meaning of e-mails, leading to misunderstandings and conflicts.

Question 4

In a cluster chain,messages move through the grapevine by one person telling several close contacts who then pass it on to several people with whom they have close contacts.

Accepted Answer

In a cluster chain, messages do move through the grapevine by one person telling several close contacts who then pass it on to several people with whom they have close contacts. This is a common way for information to spread rapidly in informal communication networks.

Question 5

E-body language is primarily conveyed in three main areas: tone,timing,and status.

Accepted Answer

E-body language is primarily conveyed through tone, timing, and style, not status.

Question 6

Instant and text messaging have the advantage of being more "real time" than e-mail.

Accepted Answer

Instant and text messaging allow for immediate communication back and forth, while e-mail can have longer response times.

Question 7

In a gossip chain,messages move through the grapevine by one person telling a rumor to the next,who then tells the next person,who tells the next and so on.

Accepted Answer

The answer of In a gossip chain,messages move through the...

Question 8

In a probability chain,messages move through the grapevine by only one person spreading the message,telling the story to almost everyone with whom the person comes in contact.

Accepted Answer

In a probability chain, each person in the chain makes an independent decision about whether to pass the message along, rather than one person spreading the message to almost everyone they contact.

Question 9

In a single-strand chain,messages move through the grapevine by one person randomly contacting several others and telling them the message and then those individuals,in turn,randomly contact several others and continue to spread it.

Accepted Answer

In a single-strand chain, messages move through the grapevine by one person telling another, who then tells another, and so on, in a linear sequence rather than contacting several others randomly.

Question 10

The chain in the grapevine that is likely to be the slowest moving is the cluster chain.

Accepted Answer

The cluster chain is typically faster as it involves a group of people passing information quickly within their network.

Question 11

Email is different from live conversation in two important ways: First,you cannot modify the content of a message based on the nonverbal reaction of the other party.Second,you can not tell if the other party received the message.

Accepted Answer

Email allows for the confirmation of message receipt through read receipts or delivery notifications, unlike live conversation where you cannot visually confirm if the other party has received your message.

Question 12

In a probability chain,messages move through the grapevine by one person telling several close contacts who then pass it on to several people with whom they have close contacts.

Accepted Answer

The answer of In a probability chain,messages move through the...

Question 13

Single strand chains which have the lowest accuracy are grapevines.

Accepted Answer

Grapevines are known for their high accuracy in transmitting genetic information, not the lowest.

Question 14

According to Change Competency: Michael Ward's Reflections on CSX's One Plan Redesign,upon becoming CEO Michael outlined some core values of company.

Accepted Answer

The article states that upon becoming CEO, Michael Ward outlined some core values of the company.

Question 15

According to Change Competency: Michael Ward's Reflections on CSX's One Plan Redesign,after a few months CSX gave up on its One Plan and came up with a new program.

Accepted Answer

CSX did not give up on its One Plan after a few months; instead, they continued to refine and implement it, demonstrating commitment to their strategic plan.

Question 16

A complete employee network is the intended pattern and flows of employee-related communication vertically - between levels - and laterally - between individuals,teams,departments,and divisions.

Accepted Answer

The answer of A complete employee network is the intended...

Question 17

E-body language is primarily conveyed in three main areas: tone,timing,and tension.

Accepted Answer

E-body language is primarily conveyed in three main areas: tone, timing, and tension. These three aspects can convey a great deal of information to the listener.

Question 18

The probability chain is a definite channel in an organization because it ensures the message is spread to all people.

Accepted Answer

The probability chain, often associated with informal communication networks like the grapevine, does not ensure a message is spread to all people in an organization accurately or reliably.

Quiz 9: Interpersonal Communication in Organizations: Part A