Question 1

Doug has just told his audience that engineering a hostile business takeover is similar to conducting guerilla warfare. He is using what technique?

Accepted Answer

This is an example of an analogy, which compares similar traits between dissimilar things.

Question 2

Vanessa is explaining to upper-level management how converting to a four-day workweek can solve their budget woes by decreasing expenses. How will she most likely organize her presentation?

Accepted Answer

Vanessa is identifying a problem (budget woes) and offering a solution (compressed workweek to decrease costs).

Question 3

What is the biggest problem with most oral presentations?

Accepted Answer

The best oral presentations focus on a few key ideas. The biggest problem with most oral presentations is a failure to limit the main point to a few principal ideas.

Question 4

Skilled speakers use the conclusion to

Accepted Answer

Skilled speakers use the conclusion to review the main themes of the presentation and focus on a goal. They also use the conclusion to leave their audiences with a specific and memorable "take-away," and they include a statement that allows them to leave the podium gracefully.

Question 5

The best speakers build audience rapport. Rapport can be defined as

Accepted Answer

Good speakers are adept at forming a bond with the audience. This bond that connects the audience with the speaker is called "rapport."

Question 6

Good visual aids during a business presentation

Accepted Answer

Good visual aids emphasize and clarify main points, thus improving comprehension and retention. They increase audience interest, and they make the presenter appear more professional, better prepared, and more persuasive. Good visuals also serve to jog the memory of a speaker, thus improving self-confidence, poise, and delivery.

Question 7

Effective speakers must be aware of their nonverbal messages. Nonverbal means

Accepted Answer

How you look (appearance), how you move (movements), and how you speak (vocal qualities) are the nonverbal components that have a powerful effect on how well your message will be received. Effective speakers concentrate on these items.

Question 8

After stating your purpose for the presentation, what is your next important step?

Accepted Answer

After determining your purpose, the second key element in preparation is analyzing your audience. You must anticipate its reactions and make appropriate adaptations.

Question 9

After analyzing your audience, you have decided that audience members will be friendly and interested in your topic. What delivery style should you use?

Accepted Answer

The best delivery style when you believe your audience will be friendly and interested is to be warm, pleasant, and open. Use lots of eye contact and smiles.

Question 10

Jessica tells the audience that she has been a social networking professional for five years and that she has helped over 100 local businesses learn how to use social networking for marketing purposes. She is attempting to

Accepted Answer

Stating these facts in a presentation is a way to identify the speaker and establish credibility.

Question 11

Which of the following statements about business presentations and speaking skills is most accurate?

Accepted Answer

Organizations today are increasingly interested in hiring people with good presentation skills. Speaking skills are essential for success at every career stage; management and nonmanagement employees have an increasing opportunity to make presentations that inform, influence, or motivate action.

Question 12

To help her listeners keep track of where she is in the presentation, Mallory has just said, Next I will discuss three plans for reducing waste. What verbal signpost is Mallory using?

Accepted Answer

This verbal signpost is an example of previewing.

Question 13

Some repetition in oral presentations

Accepted Answer

Conscious repetition is helpful to increase audience comprehension and retention. You need not worry that it will bore listeners, encourage daydreaming, or make you appear unprepared.

Question 14

The most important part of preparing for an oral presentation is

Accepted Answer

Although analyzing the audience, gathering research, and looking professional are important, determining the purpose is the most important part of the preparation for an oral presentation.

Question 15

Which of the following is the best example of a statement of purpose for an oral presentation?

Accepted Answer

The best example of a statement of purpose is "To persuade the board of directors to offer stock options to all employees." This statement identifies the goal (to persuade), the audience (board of directors), and the topic (to offer stock options to all employees). The other answer choices omit at least one of these elements.

Question 16

The body of a short, 20-minute presentation should focus on

Accepted Answer

The body of a short presentation should include a limited number of main points, preferably two to four.

Question 17

The introduction to your oral presentation should do all but which of the following?

Accepted Answer

The opening of your presentation should capture the listeners' attention and get them involved, identify yourself and establish your credibility, and preview your main points.

Question 18

Which of the following statements about preparing for an oral presentation is not accurate?

Accepted Answer

Although many people facing an oral presentation feel great anxiety and fear, sometimes even greater than fear of death, they can reduce the fear and lay the foundation for a professional performance through preparation, organization, audience rapport, visual aids, and delivery. They cannot, however, eliminate the fear entirely.

Question 19

In the conclusion you say, I recommend developing and posting on YouTube high-quality videos to recruit new employees. You are using the conclusion to

Accepted Answer

You are using a final, action-oriented focus that tells your listeners how they can use the information presented and what you want them to do.

Question 20

At the beginning of his presentation, Zachary asked, Do you want to cut your commute costs by more than 75 percent? By asking this question, Zachary is

Accepted Answer

By asking a rhetorical question, Zachary is capturing his listeners' attention and getting them involved.

Quiz 12: Business Presentations