Question 1

Programs that are designed to focus on what IT employees are seeking in order to keep them satisfied and to avoid the disruption and expense of a high turnover rate are best described as_________________ strategies.

Accepted Answer

The answer of Programs that are designed to focus on...

Question 2

The knowledge any individual acquires comes from two primary sources: education and _________________.

Accepted Answer

The answer of The knowledge any individual acquires comes from...

Question 3

Classified ads, internal job listing, and executive search firms, are all examples of _________________strategies.

Accepted Answer

The answer of Classified ads, internal job listing, and executive...

Question 4

Each of following is considered a strategy for career success except:

Accepted Answer

"Don't take risks" is not a strategy for career success, in fact taking calculated risks can lead to opportunities and growth in one's career. The other options such as learning the company's mission statement, becoming a mentor, and promoting one's successes are all considered strategies for career success.

Question 5

Managers view their employees as needing to be controlled because they are lazy and difficult to manage best describes which of the following management theories?

Accepted Answer

This statement aligns with the assumptions of Theory X, which holds that employees are inherently lazy and need to be strictly controlled and coerced into working.

Question 6

The ability to lead an organization through change to new processes and procedures, including the use of IT, best describes which of the following general management skills?

Accepted Answer

Change management involves leading an organization through a transition period, which could include implementing new processes and procedures, as well as incorporating technology such as IT. Project management is more focused on the specific tasks required to complete a project successfully, whereas leadership and stakeholder management are broader skills that could be applied to a variety of situations. Therefore, C is the best choice for this scenario.

Question 7

_________________is the greatest source of workplace stress for IT professionals.

Accepted Answer

The answer of _________________is the greatest source of workplace stress...

Question 8

The ability to teach best describes the general management skill of_________________.

Accepted Answer

The answer of The ability to teach best describes the...

Question 9

The ability to inspire people to follow by using strong managerial skills and excellent communication best describes the general management skill of_________________

Accepted Answer

The answer of The ability to inspire people to follow...

Question 10

The complex set of skills to inspire people to work together and excel in achieving their goals best describes the general management skill of _________________.

Accepted Answer

The answer of The complex set of skills to inspire...

Question 11

Each of the following are popular methods of recruiting IS talent except:

Accepted Answer

Cold calling is not a common method for recruiting IS talent. The other options, word of mouth, classified ads, and executive search firms, are commonly used methods for recruiting IS talent.

Question 12

The ability to listen clearly and speak effectively best describes the general management skill of_________________

Accepted Answer

The answer of The ability to listen clearly and speak...

Question 13

Which of the following is the greatest source of workplace stress for IT professionals?

Accepted Answer

The answer of Which of the following is the greatest...

Question 14

Managers view their employees as responsible workers needing a motivating environment to work best describes which of the following management theories?

Accepted Answer

Theory Y is based on the assumption that employees are responsible, motivated, and want to achieve their goals. Managers using Theory Y encourage employee involvement in decision-making, offer them opportunities to learn and grow, and create a positive work environment. This description aligns with the statement in the question that managers view their employees as responsible workers needing a motivating environment.

Question 15

Which of the following methods to understand the needs and desires of IT employees is least likely to help an employee in their current job?

Accepted Answer

An exit interview is conducted when an employee is leaving the company and is therefore no longer able to benefit from understanding their needs and desires in their current job. The other options listed are all relevant to understanding the needs and desires of IT employees in their current job.

Question 16

Each of the following are recommended guidelines for a successful employee retention program except:

Accepted Answer

Hiring only "go-getters" may lead to a competitive and stressful work environment, and may not create a sense of team collaboration and support. It is important to hire employees with diverse skill sets and personalities that can work well together as a team.

Question 17

The management theory whereby managers view their employees as responsible workers needing a motivating environment to work best describes_________________

Accepted Answer

The answer of The management theory whereby managers view their...

Question 18

The management theory whereby manager view their employees as needing to be controlled because they are lazy and difficult to manage best describes_________________

Accepted Answer

The answer of The management theory whereby manager view their...

Question 19

Which of the following is the greatest benefit of workplace education programs?

Accepted Answer