During the latest employee survey it was established that the staff find the hospital "dirty" and "non-conducive to health and healing." Which strategy can help with the staff's perception of the organization?
A) Recognize the findings and determine a method to change.
B) Acknowledge the findings and ask the staff members what role they play in the appearance of the hospital.
C) Contact the Director of Environment Services and expect a plan to address the findings.
D) Study the financial statements and determine which areas can be closed to divert revenue to newer parts of the hospital.
Correct Answer:
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