The results of a patient discharge questionnaire reveal that the hospital is not easy to navigate and is not physically comfortable for visitors. What should be done to address these findings?
A) Appoint a committee to review the questionnaire.
B) Contact a local furniture company to change the chairs in the waiting room.
C) Create a multidisciplinary committee to analyze the navigation of the hospital, looking for comfort characteristics.
D) Nothing. Since these patients are no longer in the hospital, the information is not helpful.
Correct Answer:
Verified
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