Question 1

As organizations are made up of subsystems,an OD practitioner can consider independently the subelements of the organization.

Accepted Answer

An OD (Organizational Development) practitioner must consider the interrelationships and interdependencies among the subsystems within an organization, as changes in one part can affect the whole system.

Question 2

Stream analysis is primarily useful as a method to negotiate a contract between the client and the practitioner.

Accepted Answer

Stream analysis refers to the examination of a process or system to identify areas for improvement, identify bottlenecks, and streamline processes. While it may be used in contract negotiations, its primary purpose is to increase efficiency and productivity within a business or organization.

Question 3

After problem areas are diagnosed,a strategy for change can be determined.

Accepted Answer

Once an issue or problem area has been identified, a plan or strategy can be developed to address and make necessary changes or improvements.

Question 4

According to one leading OD practitioner,OD is not the technology of what is done but it is a philosophy of how the change is brought about.

Accepted Answer

OD is not just a set of specific techniques or practices, but a mindset and approach that prioritizes collaborative, participatory, and values-driven change processes. Therefore, it can be viewed more as a philosophy than just a specific technology.

Question 5

Though OD is a dynamic discipline,the boundaries between what is and what is not an OD intervention are clear to OD practitioners.

Accepted Answer

While OD is a dynamic discipline and there may be some overlap and variation in what is considered an OD intervention, the boundaries are not always clear and can change depending on the practitioner or context.

Question 6

The diagnostic phase in an OD program leads to _____.
A)a change in technology
B)survey feedback
C)a change in people and structure
D)intervention strategies
E)questionnaires and surveys

Accepted Answer

The diagnostic phase in an OD (Organizational Development) program is aimed at understanding the current state of the organization to identify areas for improvement. This phase involves collecting data and analyzing the organization's processes, structures, and systems. The outcome of this phase is the development of intervention strategies designed to address the identified issues and move the organization towards its desired state. These strategies are plans or actions derived from the diagnostic findings to improve organizational effectiveness.

Question 7

Strategies for structural change are designed to _____.
A)motivate employees through team building
B)redefine the way jobs are designed to enable jobs to accommodate new machinery
C)review and improve interpersonal relationships between organization members
D)improve the framework that relates elements of the organization to one another
E)answers a and c

Accepted Answer

Strategies for structural change are aimed at improving the framework that relates elements of the organization to one another, such as the reporting relationships, communication channels, and workflow processes. This type of change is focused on altering the organization's structure, systems, and processes to enhance effectiveness and efficiency. It is not directly aimed at motivating employees through team building or improving interpersonal relationships, although these may be secondary outcomes of structural change. Redefining jobs to accommodate new machinery is an example of operational change, which focuses on improving specific processes or functions. Therefore, option D is the correct answer.

Question 8

One way to categorize intervention techniques is in terms of the system to be changed.

Accepted Answer

Intervention techniques can be categorized based on the system to be changed, such as individual, group, organization, community, or societal levels.

Question 9

Second-order consequences is a term applied when the client and the OD practitioner make a change in their initial intervention strategy.

Accepted Answer

Second-order consequences refer to the indirect or less obvious effects that result from an action or decision, not specifically to changes in intervention strategy between a client and an OD (Organizational Development) practitioner.

Question 10

Stream analysis is a method that can be used in planning the implementation and analysis of behavioral,structural,and technical changes.

Accepted Answer

Stream analysis is a useful tool for planning and implementing changes in various fields of study, including behavior, structure, and technology.

Question 11

The structural approach to change places emphasis on the human assets.The approach is toward accomplishing organization goals so that people's talents are being more fully used.

Accepted Answer

The structural approach to change primarily focuses on modifying the organization's structure, systems, and processes to achieve its goals, rather than directly emphasizing the utilization of human assets or talents.

Question 12

The process used to carry out the change strategy,and not the specific intervention,determines if the strategy is an OD one.

Accepted Answer

The process of carrying out the change strategy, such as involving stakeholders and a participatory approach, is more important in determining if a strategy is an OD one, rather than the specific intervention used. OD interventions focus on improving the overall system and effectiveness of an organization through collaborative and participatory processes, rather than just implementing a specific solution or intervention.

Question 13

OD practitioners historically favored a balance between technical,structural,and behavioral interventions.

Accepted Answer

The answer of OD practitioners historically favored a balance between...

Question 14

It is common for practitioners to rely upon one intervention technique in an OD program.This helps prevent the organization's members from being confused with multiple intervention techniques.

Accepted Answer

It is not recommended to rely on one intervention technique in an OD program. It is important to use a variety of techniques based on the organization's needs and goals. This can lead to a more comprehensive approach and better results. Using multiple techniques can also help prevent resistance to change and keep members engaged in the process.

Question 15

The consideration of primarily overt and not covert elements is essential in any successful change program.

Accepted Answer

Successful change programs often require consideration of both overt (visible, explicit) and covert (hidden, implicit) elements, as addressing only the overt aspects may overlook underlying issues that could undermine the change effort.

Question 16

Intervention strategies involve the planning for specific means by which change goals can be attained.

Accepted Answer

This statement is true. Intervention strategies are specific plans for achieving desired changes.

Question 17

Stream analysis uses timing,interrelationships,and interventions to plan the implementation of interventions.

Accepted Answer

Stream analysis is a methodology used to analyze processes and identify opportunities for improvement. It involves analyzing the timing and interrelationships of tasks within a process, and then identifying interventions that can be implemented to improve the process. The interventions are then planned based on the results of the analysis.

Question 18

A technical approach to change involves the framework that relates elements of the organization to one another.

Accepted Answer

The answer of A technical approach to change involves the...

Question 19

The major document used in stream analysis is an employee questionnaire.

Accepted Answer

The major document used in stream analysis is not an employee questionnaire, it is a process map. An employee questionnaire may be used as a supporting tool to gather information and feedback from employees, but it is not the main document used in stream analysis.

Question 20

Three basic approaches to organization change are behavioral,structural,and functional.

Accepted Answer

The three basic approaches to organizational change are structural, technological, and behavioral.

Quiz 7: Od Intervention Strategies