Question 1

Men tend to tag questions on to the end of their statements for the purpose of more discussion.

Accepted Answer

Research indicates that women are more likely to use tag questions than men, as they often employ them to facilitate conversation and promote dialogue, rather than for seeking confirmation.

Question 2

Knowing and understanding the organizational culture is necessary to be able to step back and reflect on your own communication.

Accepted Answer

Understanding the organizational culture helps in adapting communication styles which can lead to better communication and productivity.

Question 3

Alice works for a hospital in a very ethnically diverse neighborhood. To ensure everyone receives competent health care, the hospital places multilingual instructions and warning signs all around the complex. These practices are known as __________.
A) interpretation systems
B) language barriers
C) translation services
D) cultural competence
True/False

Accepted Answer

The hospital is using translation services by placing multilingual instructions and warning signs to ensure that everyone receives competent health care.

Answer: D 
 This practice of implementing translation services and accommodating diverse cultures is a part of cultural competence, which involves understanding and respecting the cultural backgrounds of patients to provide effective care.

False.

Question 4

Lauren has a new coworker who pronounces English words differently from her, which leads her to believe her coworker is from a different country. Lauren is making an assumption based off of _____________.
A) dialect
B) accent
C) slang
D) jargon

Accepted Answer

Pronunciation differences are often due to accent, which can be an indicator of someone's regional or national origin. Dialect refers to differences in grammar, vocabulary, and pronunciation within a language, often associated with a specific geographic region. Slang refers to informal or nonstandard vocabulary used by a particular group or subculture. Jargon refers to specialized vocabulary used within a particular profession or field.

Question 5

The process that brings businesses into greater contact with the rest of the world and gives our daily lives an increasingly international orientation is known as __________.
A) globalization
B) convergence
C) global unity
D) economic unification

Accepted Answer

The process described in the statement is commonly known as globalization.

Question 6

Socialization is part of a larger process known as assimilation.

Accepted Answer

Socialization and assimilation are related concepts, but they are not interchangeable. Socialization refers to the process by which individuals learn and internalize the norms, values, and beliefs of their culture or society. Assimilation, on the other hand, refers to the process by which individuals or groups adopt the cultural practices and norms of the dominant society or culture. While socialization is a necessary aspect of assimilation, assimilation involves more than just socialization.

Question 7

Tensions in the workplace are complex and require more than simple mutual respect to avoid.

Accepted Answer

The answer of Tensions in the workplace are complex and...

Question 8

Stereotypes are always negative.

Accepted Answer

Stereotypes can be either positive or negative. However, they often oversimplify and generalize a group of people based on certain characteristics or traits, which can be harmful and perpetuate discrimination.

Question 9

Explain and give examples of worldview.

Accepted Answer

The answer of Explain and give examples of worldview....

Question 10

Dialect refers to various pronunciations of words from the same language.

Accepted Answer

Dialect refers to regional or social variations in the pronunciation, vocabulary, and grammar of a language.

Question 11

Surveillance is a beneficial tactic that may be used to receive more accurate information.

Accepted Answer

Surveillance can be used to observe and gather information, allowing for more accurate data collection. However, it is important to consider ethical and legal implications of surveillance.

Question 12

Jargon is a type of slang that is not appropriate to use in professional contexts.

Accepted Answer

Jargon is specialized terminology used within a particular profession, industry, or group, and is appropriate in professional contexts where it is understood by all parties involved.

Question 13

Every organization has its own organizational culture.

Accepted Answer

This statement is true. Every organization has its own unique set of values, beliefs, attitudes, and behaviors that define its culture.

Question 14

Shawn's company meetings are characterized by open dialogue and understanding others with an open mind. Shawn's company is engaging in _________.
A) debate
B) open communication
C) empathic listening
D) mutual respect

Accepted Answer

The answer of Shawn's company meetings are characterized by open...

Question 15

Issues such as religion and gender differences influence each of our worldviews.

Accepted Answer

Religion and gender differences can greatly shape and impact how individuals view the world around them. Our beliefs, values, and cultural backgrounds all contribute to our worldview, and factors such as gender and religion can significantly influence these perspectives.

Question 16

What would be a classic example of testing limits?
A) having an angry confrontation with your boss
B) not bothering to go through the proper chain of command with your issues
C) having a romantic relationship with a coworker
D) stealing from the company

Accepted Answer

The answer of What would be a classic example of...

Question 17

List and describe the seven tactics that a newcomer can use to learn about an organization.

Accepted Answer

The answer of List and describe the seven tactics that...

Question 18

Give three examples of diversity in professional contexts.

Accepted Answer

The answer of Give three examples of diversity in professional...

Quiz 5: Getting to Know Your Diverse Workplace