Question 1

As a public school teacher,Molly has accrued 14 days of sick leave,which is a type of ________ compensation.
A) direct financial
B) indirect financial
C) nonfinancial
D) mandatory

Accepted Answer

B)Indirect financial compensation refers to the financial rewards that are not included in direct compensation,such as paid vacations,sick leave,holidays,and medical insurance.Nonfinancial compensation is the satisfaction that a person receives from the job itself or from the psychological and/or physical environment in which the person works.

Question 2

Compensation,as described in your text,refers to the ________.
A) total of all rewards provided to employees in return for their services
B) wages individuals receive each pay period
C) wage schedules and wage rates listed in the union contract
D) internal alignment of intrinsic awards

Accepted Answer

A)As used in the text,the term compensation includes the total of all rewards provided to employees in return for their services.The rewards may be one or a combination of direct financial compensation,indirect financial compensation,and nonfinancial compensation.

Question 3

Wages,salaries,and commissions are most likely examples of ________.
A) direct financial compensation
B) indirect financial compensation
C) employment incentives
D) employment benefits

Accepted Answer

A)Direct financial compensation is the pay that a person receives in the form of wages,salaries,commissions,and bonuses.Indirect financial compensation refers to the financial rewards that are not included in direct compensation,such as paid vacations,sick leave,holidays,and medical insurance.

Question 4

Healthy and safe employees are more likely to ________.
A) earn managerial promotions
B) request salary increases
C) remain productive
D) join labor unions

Accepted Answer

C)Health and safety are important because employees who work in a safe environment and enjoy good health are more likely to be productive and yield long-term benefits to the organization.Such employees will not necessarily be promoted,request raises,or join unions.

Question 5

Ellen enjoys working at Starbucks because of her interactions with customers and co-workers.The satisfaction that Ellen feels would best be categorized as ________.
A) emotional health
B) nonfinancial compensation
C) performance satisfaction
D) indirect financial compensation

Accepted Answer

B)Nonfinancial compensation is the satisfaction that a person receives from the job itself or from the psychological and/or physical environment in which the person works.Indirect financial compensation refers to the financial rewards that are not included in direct compensation,such as paid vacations,sick leave,holidays,and medical insurance.

Question 6

Approximately half of all employees at ABC Manufacturing are union members.Which of the following is ABC Manufacturing required by law to do with the labor unions?
A) bargain with them in good faith
B) make concessions to them
C) help them organize activities
D) pay dues for their new members

Accepted Answer

A)Businesses are required by law to recognize a union and bargain with it in good faith if the firm's employees want the union to represent them.In the past,this relationship was an accepted way of life for many employers,but most firms today would rather have a union-free environment.

Question 7

What human resource management task involves protecting employees from injuries caused by work-related accidents?
A) accident prevention
B) injury analysis
C) job analysis
D) safety

Accepted Answer

D)Safety involves protecting employees from injuries caused by work-related accidents.Health refers to the employees' freedom from physical or emotional illness.

Question 8

What is the primary reason that firms are more attentive to employee safety and health than they were in the past?
A) federal legislation
B) health care costs
C) labor unions
D) tax benefits

Accepted Answer

A)Today,because of federal and state legislation that reflects societal concern,most organizations have become attentive to their employees' safety and health.Health care,unions,and taxes are less relevant factors.

Question 9

Which of the following terms refers to a goal-oriented process that is directed toward ensuring that organizational processes are in place to maximize the productivity of employees,teams,and the organization?
A) team strategic management
B) performance management
C) organization development
D) career development

Accepted Answer

B)Performance management is a goal-oriented process that is directed toward ensuring that organizational processes are in place to maximize the productivity of employees,teams,and ultimately,the organization.Organization development (OD)is planned and systematic attempts to change the organization,typically to a more behavioral environment.OD applies to an entire system,such as a company or a plant.

Question 10

What human resource task pervades all functional areas of human resource management?
A) health and safety
B) development
C) training
D) research

Accepted Answer

D)Although human resource research is not a distinct HRM function,it pervades all functional areas,and the researcher's laboratory is the entire work environment.For instance,a study related to recruitment may suggest the type of worker most likely to succeed in a particular firm.

Question 11

Which term refers to the planned and systematic attempt to change an organization and improve its performance?
A) organization development
B) corporate development
C) performance management
D) organization training

Accepted Answer

A)Organization development (OD)is planned and systematic attempts to change the organization,typically to a more behavioral environment.OD applies to an entire system,such as a company or a plant.

Question 12

All of the following are categories of employee compensation EXCEPT ________.
A) direct financial
B) nonfinancial
C) indirect financial
D) stock capital

Accepted Answer

D)As used in the text,the term compensation includes the total of all rewards provided to employees in return for their services.The rewards may be one or a combination of direct financial compensation,indirect financial compensation,and nonfinancial compensation.

Question 13

Raj,a software engineer,recently met with his manager for a review and evaluation of Raj's performance over the last six months.In which of the following did Raj most likely participate?
A) performance management
B) performance appraisal
C) organizational appraisal
D) succession planning

Accepted Answer

B)Performance appraisal is a formal system of review and evaluation of individual or team task performance.It affords employees the opportunity to capitalize on their strengths and overcome identified deficiencies,thereby helping them to become more satisfied and productive employees.Performance management is a goal-oriented process that is directed toward ensuring that organizational processes are in place to maximize the productivity of employees,teams,and ultimately,the organization.

Question 14

Recruitment is the process of attracting qualified individuals and encouraging them to apply for work with the organization.

Accepted Answer

Recruitment is the process of attracting individuals on a timely basis,in sufficient numbers,and with appropriate qualifications,to apply for jobs with an organization.

Question 15

Ben works at a small advertising agency as a graphic artist.Ben enjoys his job because the company allows employees to have flexible schedules and to telecommute when necessary.Which of the following best describes this type of employee compensation?
A) indirect financial compensation
B) direct financial compensation
C) nonfinancial compensation
D) required compensation

Accepted Answer

C)Nonfinancial compensation refers to the physical environment in which the person works,which includes the schedule the firm allows.Flexible scheduling and telecommuting are neither direct nor indirect forms of financial compensation.

Question 16

A formal approach used by the organization to ensure that people with the proper qualifications and experiences are available when needed is referred to as ________.
A) career development
B) succession planning
C) career planning
D) performance management

Accepted Answer

A)Career development is a formal approach used by the organization to ensure that people with the proper qualifications and experiences are available when needed.Career planning is an ongoing process whereby an individual sets career goals and identifies the means to achieve them.

Question 17

According to the Small Business Administration,the majority of business are small.

Accepted Answer

However,today,many college graduates obtain jobs in small businesses.In fact,growth of small business is often a primary driver for the economy.Therefore,the practice of HR as it is conducted in small businesses is discussed at various times in your text

Question 18

What HR tool gives employees the opportunity to capitalize on their strengths and overcome identified deficiencies?
A) manager self-service
B) employee orientation
C) performance appraisal
D) selection tests

Accepted Answer

C)Performance appraisal is a formal system of review and evaluation of individual or team task performance.It affords employees the opportunity to capitalize on their strengths and overcome identified deficiencies,thereby helping them to become more satisfied and productive employees.

Question 19

Human resource planning is the systematic process of determining the skills,duties,and knowledge required for performing jobs in an organization.

Accepted Answer

Human resource development is a major HRM function consisting not only of training and development,but also of career planning and development activities,organization development,and performance management and appraisal.HR planning involves matching internal and external supplies of people with job openings over a certain period of time.

Question 20

Staffing is the process through which an organization ensures that it always has the proper number of employees with the appropriate skills in the right jobs,at the right time,to achieve the organization's objectives.

Accepted Answer

Staffing is the process through which an organization ensures that it always has the proper number of employees with the appropriate skills in the right jobs,at the right time,to achieve organizational objectives.Staffing involves job analysis,human resource planning,recruitment,and selection.

Quiz 1: Human Resource Management: An Overview

As a public school teacher,Molly has accrued 14 days of sick leave,which is a type of ________ compensation.

Compensation,as described in your text,refers to the ________.

Wages,salaries,and commissions are most likely examples of ________.

Healthy and safe employees are more likely to ________.

Ellen enjoys working at Starbucks because of her interactions with customers and co-workers.The satisfaction that Ellen feels would best be categorized as ________.

Approximately half of all employees at ABC Manufacturing are union members.Which of the following is ABC Manufacturing required by law to do with the labor unions?

What human resource management task involves protecting employees from injuries caused by work-related accidents?

What is the primary reason that firms are more attentive to employee safety and health than they were in the past?

Which of the following terms refers to a goal-oriented process that is directed toward ensuring that organizational processes are in place to maximize the productivity of employees,teams,and the organization?

What human resource task pervades all functional areas of human resource management?

Which term refers to the planned and systematic attempt to change an organization and improve its performance?

All of the following are categories of employee compensation EXCEPT ________.

Raj,a software engineer,recently met with his manager for a review and evaluation of Raj's performance over the last six months.In which of the following did Raj most likely participate?

Recruitment is the process of attracting qualified individuals and encouraging them to apply for work with the organization.

Ben works at a small advertising agency as a graphic artist.Ben enjoys his job because the company allows employees to have flexible schedules and to telecommute when necessary.Which of the following best describes this type of employee compensation?

A formal approach used by the organization to ensure that people with the proper qualifications and experiences are available when needed is referred to as ________.

According to the Small Business Administration,the majority of business are small.

What HR tool gives employees the opportunity to capitalize on their strengths and overcome identified deficiencies?

Human resource planning is the systematic process of determining the skills,duties,and knowledge required for performing jobs in an organization.

Staffing is the process through which an organization ensures that it always has the proper number of employees with the appropriate skills in the right jobs,at the right time,to achieve the organization's objectives.