Question 1

In recent years some unions have granted concessions and given up benefits secured in earlier contract negotiations in an attempt to save jobs.These concessions are called:
A) injunctions.
B) givebacks.
C) buyouts.
D) disbenefits.

Accepted Answer

Concessions given by unions to save jobs are called givebacks.

Question 2

Anna believes that her manager violated the terms of the negotiated labor-management agreement when he required her to report to work on a holiday.She has discussed her concerns with her shop steward and he agrees with her.It is likely the steward will encourage Anna to:
A) start looking for another job in a right-to-work state.
B) contact the local chapter of the ACLU.
C) send a letter of protest to the president of the union.
D) pursue a grievance over the interpretation of the labor contract.

Accepted Answer

The best choice in this scenario would be to pursue a grievance over the interpretation of the labor contract. Both Anna and the shop steward believe that the manager violated the terms of the negotiated labor-management agreement, so it is appropriate to follow the process outlined in the agreement to resolve the issue. Pursuing a grievance allows Anna and the union to challenge the manager's decision and seek a resolution that is consistent with the labor contract. Starting to look for another job in a right-to-work state or contacting the local chapter of the ACLU may not necessarily resolve the issue at hand and may not be the best course of action. Similarly, sending a letter of protest to the president of the union may not be effective in resolving a specific workplace issue.

Question 3

Historically,the most potent union tactic when collective bargaining efforts break down has been the:
A) strike.
B) lockout.
C) court injunction.
D) primary boycott.

Accepted Answer

Strikes have historically been the most potent union tactic when collective bargaining efforts break down because they involve workers withholding their labor, which can disrupt production and cause financial harm to the employer. Strikes can put pressure on the employer to negotiate and reach a compromise. By comparison, lockouts involve the employer preventing workers from entering the workplace, which can be less effective as it may not generate public sympathy in the same way a strike can. Court injunctions and primary boycotts may also be used by unions, but they are generally not as effective in achieving their goals as a strike.

Question 4

Dr.Kwan,a professor at a local university,has been working with the union leaders and management at Empire Corporation to help the two sides resolve differences over desired wage levels for a new contract.First,he met with each side privately to determine any common ground for agreement.For the past week,he has worked with representatives from each side to promote communication and compromise at the bargaining table.Dr.Kwan is a(n):
A) arbitrator.
B) mediator.
C) fact finder.
D) shop stewarD.

Accepted Answer

Dr. Kwan is facilitating communication and compromise between the two sides, which is the role of a mediator. An arbitrator would make a final decision on the wage levels, a fact finder would gather information for both sides, and a shop steward represents the union members at the company.

Question 5

A(n)________ boycott is an illegal attempt by labor to convince others to stop doing business with a firm that does business with a company that is the subject of a primary boycott.
A) extended
B) secondary
C) tactical
D) strategic

Accepted Answer

A secondary boycott is an illegal attempt by labor to convince others to stop doing business with a firm that does business with a company that is the subject of a primary boycott. An extended boycott is a boycott that goes on for an extended period of time, but it is not necessarily illegal. A tactical boycott and a strategic boycott are not specific types of boycotts.

Question 6

A(n)___________ is a court order directing someone to do something or to refrain from doing something.
A) restrictive covenant
B) injunction
C) judicial encyclical
D) declaratory judgment

Accepted Answer

An injunction is a court order directing someone to do something or to refrain from doing something. A restrictive covenant is a type of contractual agreement, a judicial encyclical is not a legal term, and a declaratory judgment is a court ruling that declares the rights of the parties involved in a legal dispute, but does not necessarily order any specific action.

Question 7

As a management executive left the meeting between his team and the company's union representatives and headed straight for the CEO's office,he reviewed where things seemed to breakdown.Union reps came to the table with three different offers to resolve the insurance and vacation benefits problems laborers were experiencing.Management offered its own resolutions - two different ones,to be exact.The problem was that a bargaining zone did not emerge.Neither side was willing to consider each other's alternatives.As he reached the CEO's door,he was ready to concede that the negotiations were probably headed to _______________.
A) collective bargaining
B) arbitration
C) a vote
D) mediation

Accepted Answer

The answer of As a management executive left the meeting...

Question 8

Yogi believes that an agency shop is the most desirable union security arrangement.Which of the following statements would be most likely to represent Yogi's views?
A) A union can succeed in its collective bargaining efforts only if it represents all workers.Therefore,workers should be required to join the union soon after they are hired.
B) Workers should be allowed to join a union if they wish,but they should not be required to join or pay a fee to the union in order to keep their job.
C) Workers should not be required to join a union to keep their jobs.However,since all workers enjoy the benefits obtained through collective bargaining,even those who do not join should pay a fee to support the union.
D) Unions should be replaced by employee stock ownership plans that give workers a say in the management of their firms.

Accepted Answer

Yogi believes that workers should not be required to join a union to keep their jobs, but he also thinks that those who choose not to join should still be required to pay a fee to support the union. This aligns with an agency shop union security arrangement, which allows non-union members to benefit from the union's collective bargaining efforts but requires them to pay a fee for these benefits.

Question 9

Despite a 1938 Supreme Court ruling allowing their use,___________ were seldom used by management during labor-management disputes until the 1980s.
A) injunctions
B) secondary boycotts
C) strikebreakers
D) yellow-dog contracts

Accepted Answer

The answer of Despite a 1938 Supreme Court ruling allowing...

Question 10

Two of the most important tactics used by unions when collective bargaining efforts break down are:
A) strikes and boycotts.
B) injunctions and lockouts.
C) conciliation and yellow-dog contracts.
D) enforcement of right-to-work clauses and cooling-off periods.

Accepted Answer

Strikes and boycotts are commonly used by unions when collective bargaining efforts break down as a way to put pressure on employers to negotiate and reach an agreement. Strikes involve workers refusing to work until their demands are met, while boycotts involve workers and consumers refusing to purchase goods or services from the employer. These tactics aim to create financial consequences for the employer and force them to come back to the bargaining table.

Question 11

A(n)___________ occurs when management temporarily closes a business to deny employment to workers.
A) lockout
B) secondary boycott
C) involuntary strike
D) employment injunction

Accepted Answer

A lockout is a tactic used by management to temporarily close a business and deny employment to workers as a negotiating tool or response to a strike. It is often used in labor disputes to put pressure on the workers and their union to accept the employer's terms.

Question 12

A(n)__________ occurs when a union encourages its members and the general public not to buy the products of a firm involved in a labor dispute.
A) injunction
B) wildcat strike
C) primary boycott
D) embargo

Accepted Answer

A primary boycott occurs when a union encourages its members and the general public not to buy the products of a firm involved in a labor dispute. An injunction is a court order to stop a certain action, a wildcat strike is an unauthorized strike by workers, and an embargo is a government-imposed restriction on trade with another country.

Question 13

The __________ is a tactic police,firefighters,and other workers who are not legally allowed to strike sometimes use to express their frustration and displeasure with working conditions or pay.
A) gold cold
B) steel deal
C) slow-mo
D) blue flu

Accepted Answer

The term "blue flu" refers to a situation where police officers call in sick or fail to show up for their shifts as a form of protest or job action. It is not an official strike because it is not sanctioned by the union, but it is a way for law enforcement personnel to express their frustration with pay, benefits, or working conditions.

Question 14

When union members who have a dispute with a company walk around outside the firm's place of business carrying signs and talking to the media and public about their concerns,they are using a tactic known as:
A) boycotting.
B) estopment.
C) striking.
D) picketing.

Accepted Answer

Picketing involves members of a union walking around outside a company's place of business carrying signs and talking to the media and public about their concerns. This tactic is used as a way of bringing attention to the union's dispute with the company and putting pressure on the company to come to a resolution.

Question 15

Under the provisions of the Taft-Hartley Act,the president can ask for a(n)___________ to prevent a strike in a critical industry.
A) arbitrator
B) cooling-off period
C) open shop agreement
D) temporary take over by the federal government

Accepted Answer

The Taft-Hartley Act allows the President to request a cooling-off period in order to prevent a strike in a critical industry. During this period, negotiations between the employer and employees continue while the workers return to their jobs. The purpose of the cooling-off period is to provide time for negotiations to reach a resolution without the disruption of a strike.

Question 16

During negotiations for a new faculty contract at a major university,the __________ was quite narrow.Of thirteen items,the union representatives wanted concessions on the following items: Nos.1,2,3,4,5,7,9,10,and 13.The union overlapped with the university administration on the remaining items: Nos.6,8,11,and 12.
A) negotiation degree
B) bargaining zone
C) breakdown criteria
D) well-being apportionment

Accepted Answer

The bargaining zone refers to the range of possible agreements that both parties can accept. In this case, the union and the university administration have an overlap on some issues, indicating that there is a possible zone of agreement. Therefore, the best choice is B, bargaining zone. The other options are not relevant to the context of the sentence.

Question 17

In recent years,many unions have begun to:
A) focus primarily on the issue of equitable pay.
B) assist management in redesigning work and recruiting and training workers from diverse backgrounds.
C) take a more confrontational approach when attempting to achieve important goals.
D) experience rapid but uneasy growth as more foreign-owned firms enter the U.S.economy,creating cultural problems for American workers.

Accepted Answer

Many unions have realized that in order to stay relevant and effective, they need to adapt to the changing nature of work and the workforce. This includes assisting management in redesigning work and recruiting and training workers from diverse backgrounds. This approach allows for a more collaborative relationship between management and unions, and can lead to better working conditions and job security for workers. The other options (A, C, and D) do not accurately reflect the current trends in union activity.

Question 18

___________ are workers a company hires to replace workers who are out on strike.
A) Yellow dogs
B) Convergent workers
C) Structural replacements
D) Strikebreakers

Accepted Answer

Strikebreakers are workers hired by a company to replace employees who are on strike, also known as "scabs." They are often seen as controversial and can create tension between striking workers and the company. Choices A, B, and C are not commonly used terms in this context.

Question 19

At this time,the largest labor organization in the United States is the:
A) Teamsters.
B) National Education Association.
C) United Automobile Workers.
D) Service Employees International Union.

Accepted Answer

The answer of At this time,the largest labor organization in...

Question 20

You've been on your lunch break for less than 45 minutes when your boss orders you to return to work immediately or be docked an hour's pay.You complain that the current labor contract specifies a full hour for your lunch break and you still have over 15 minutes left.Your boss stands firm on his order for you to return to work.Under protest,you return to work,but plan to file a grievance.The first step you should take is to contact a(n):
A) arbitrator.
B) mediator.
C) strikebreaker.
D) shop stewarD.

Accepted Answer

The best choice in this scenario is to contact a shop steward. A shop steward is an elected union representative who can assist with grievances and disputes between employees and management. They can also provide guidance on the next steps for filing a formal grievance.

Quiz 12: Dealing With Employee-Management Issues and Relationships

In recent years some unions have granted concessions and given up benefits secured in earlier contract negotiations in an attempt to save jobs.These concessions are called:

Anna believes that her manager violated the terms of the negotiated labor-management agreement when he required her to report to work on a holiday.She has discussed her concerns with her shop steward and he agrees with her.It is likely the steward will encourage Anna to:

Historically,the most potent union tactic when collective bargaining efforts break down has been the:

A(n) ________ boycott is an illegal attempt by labor to convince others to stop doing business with a firm that does business with a company that is the subject of a primary boycott.

A(n) ___________ is a court order directing someone to do something or to refrain from doing something.

Yogi believes that an agency shop is the most desirable union security arrangement.Which of the following statements would be most likely to represent Yogi's views?

Despite a 1938 Supreme Court ruling allowing their use,___________ were seldom used by management during labor-management disputes until the 1980s.

Two of the most important tactics used by unions when collective bargaining efforts break down are:

A(n) ___________ occurs when management temporarily closes a business to deny employment to workers.

A(n) __________ occurs when a union encourages its members and the general public not to buy the products of a firm involved in a labor dispute.

The __________ is a tactic police,firefighters,and other workers who are not legally allowed to strike sometimes use to express their frustration and displeasure with working conditions or pay.

When union members who have a dispute with a company walk around outside the firm's place of business carrying signs and talking to the media and public about their concerns,they are using a tactic known as:

Under the provisions of the Taft-Hartley Act,the president can ask for a(n) ___________ to prevent a strike in a critical industry.

In recent years,many unions have begun to:

___________ are workers a company hires to replace workers who are out on strike.

At this time,the largest labor organization in the United States is the: