Which of the following is a customer satisfaction measure of the overall effectiveness of HR activities?
A) the ratio of personnel staff to employee population
B) the percentage of employees receiving tuition refunds
C) per capita (average)merit increases
D) the working relationship between organizations and HRM department
E) the turnover rate

Question

Quizplus · Accepted Answer

The working relationship between organizations and HRM department is a measure of customer satisfaction as it reflects the effectiveness of HR activities in meeting the needs and expectations of the organization and its employees. The other options are not specifically related to customer satisfaction or the effectiveness of HR activities.

Which of the Following Is a Customer Satisfaction Measure of the Overall