Question 1

Managerial efficiency is the proportion of total organizational resources that contribute to productivity during the manufacturing process.The ________ this proportion,the more ________ the manager.
A)lower; effective
B)higher; efficient
C)lower; efficient
D)higher; ineffective
E)higher; inefficient

Accepted Answer

Managerial efficiency is directly proportional to the proportion of total organizational resources that contribute to productivity during the manufacturing process. Therefore, higher the proportion, the more efficient the manager. So, option B is the correct answer.

Question 2

Nathan is the plant manager for Arwen Manufacturing.Though he does not work hands-on on the manufacturing process,he needs to know the ins and outs of the processes so that he can guide his employees effectively and help them if necessary.According to Katz,this involves developing Nathan's ________ skills.
A)technical
B)moral
C)conceptual
D)human
E)interpersonal

Accepted Answer

Technical skills involve understanding and proficiency in a specific kind of activity, particularly one involving methods, processes, procedures, or techniques. As a plant manager, Nathan needs to understand the manufacturing processes to guide his employees effectively.

Question 3

In terms of management efficiency during the manufacturing process,efficient means that ________.
A)a small proportion of total resources contributes to productivity
B)a small proportion of total skilled employees contributes to productivity
C)an equal proportion of skilled and unskilled employees contributes to productivity
D)a large proportion of resources contributes to productivity
E)a small proportion of total human and capital resources contributes to productivity

Accepted Answer

Efficiency during manufacturing means that a large proportion of resources, including both human and capital resources, are contributing to productivity. This means that there is minimal waste or inefficiency in the manufacturing process, with most of the resources being used effectively to produce goods.

Question 4

________ skills are very important to managers at the lower,middle and top levels.
A)Human
B)Conceptual
C)Technical
D)Strategic
E)Tactical

Accepted Answer

Human skills are crucial for managers at all levels as they involve the ability to work with, understand, and motivate other people, both individually and in groups.

Question 5

According to Katz,human skills are required for ________.
A)designing work processes and procedures
B)understanding how the organization relates to its environment
C)understanding how changes in one part of the organization affect the rest of it
D)applying specialized knowledge and expertise to work-related techniques
E)working with individual and group interests

Accepted Answer

Human skills involve the ability to work with and understand the interests of individuals and groups, which is not covered by the other options listed.

Question 6

As a manager in a manufacturing plant,Rex is not utilizing all his resources during the production process,but due to the high demand for the plant's products,he can get an extremely high price per unit sold and thus absorb inefficiency costs.In this scenario,as a manager Rex is ________.
A)efficient without being effective
B)effective without being efficient
C)effective and efficient
D)neither effective nor efficient
E)highly efficient but not effective

Accepted Answer

Rex is able to achieve the desired result (high profits) despite not utilizing all his resources efficiently. This means he is effective but not efficient.

Question 7

Management skill is ________.
A)the specialized knowledge employees require to complete their tasks
B)the ability to carry out the process of reaching organizational goals by working with and through people and other organizational resources
C)the method by which managers plan for unforseen projects
D)the efficiency and effectiveness with which managers interact with the environment outside the company
E)a product of the culture of a certain country that is limited to managers of that culture

Accepted Answer

Management skill involves the ability to work with people and organizational resources in order to achieve organizational goals. It includes the ability to plan, organize, lead, and control resources in a way that maximizes efficiency and effectiveness. It is an essential skill for any manager or leader in any organization. The other options do not accurately describe the concept of management skill.

Question 8

Capital resources can be a major factor in ________.
A)the net profits the organization generates at the end of the financial year
B)the ingredients used directly in the manufacturing of products
C)maintaining desired production levels
D)all the financial assets that the organization possesses
E)the amounts of money that managers use to purchase goods and services for the organization

Accepted Answer

Capital resources refer to the tools, equipment, and machines used in the production process. As such, they have a direct impact on the organization's production levels.

Question 9

Management principles are considered to be universal because ________.
A)production processes and strategies remain the same across organizations
B)employees in all organizations have the same skill sets
C)all organizations have the same organizational hierarchy
D)organizational goals and methods do not change from organization to organization
E)the principles of planning,organizing,influencing,and controlling are the same across organizations

Accepted Answer

Management principles like planning, organizing, influencing, and controlling are the same across organizations irrespective of their size, sector, or goals. These principles are universal and can be applied to any organization, whether it is a large multinational corporation or a small family-owned business. However, the production processes and strategies, employee skill sets, and organizational hierarchy may differ from one organization to another. Similarly, the goals and methods of different organizations may also vary depending on their mission and vision.

Question 10

Green Energy Inc.(GEI)is involved in obtaining energy from natural resources.As a manager at this organization,Jim must use his resources and strive to be both effective and efficient.To be an effective manager,Jim must ________.
A)focus on GEI's monetary resources more than its human resources
B)expand GEI's capital and help the organization's growth,even if that is not their goal
C)update knowledge by organizing training for all managers
D)use GEI's resources to attain the organization's goals
E)maximize the use of GEI's human and capital resources

Accepted Answer

As an effective manager, Jim must use GEI's resources to attain the organization's goals. This includes both the monetary resources and the human capital. However, focusing solely on monetary resources or expanding capital without regard for the organization's goals would not necessarily make Jim an effective manager. Similarly, while training and updating knowledge is important, it is not the sole responsibility of the manager and is not indicative of being an effective manager on its own. The best choice is therefore D, which prioritizes using resources to attain the organization's goals.

Question 11

The more resources unused during the production process,the more ________ the manager.
A)inefficient
B)efficient
C)ineffective
D)effective
E)efficient and ineffective

Accepted Answer

Unused resources during the production process indicate inefficiency, as it means the manager is not utilizing available resources optimally.

Question 12

________ resources are those ingredients that are used directly in the manufacturing of products.
A)Hardware
B)Capital
C)Technology
D)Raw material
E)Monetary

Accepted Answer

Raw materials are the resources that are used directly in the manufacturing of products. Hardware refers to the physical equipment and machinery used in production, capital is the financial resources used to fund production, technology includes the knowledge and processes used for production, and monetary resources refer to financial resources in general.

Question 13

Which of the following situations demonstrates effectiveness but not efficiency?
A)Workers at MNS worked overtime for two weeks,but were unable to achieve their target production.
B)Managers at MNS aimed to complete a particular project by August,but only completed it in September.
C)The manager told Stella to do a report,even though Ray was better qualified for the task.However,Stella managed it successfully.
D)Following a number of layoffs,Gianna's team was very demotivated and hence the performance of the department suffered.
E)MNS aimed to complete construction of the new plant in two weeks,but a workers' strike delayed construction.

Accepted Answer

Efficiency involves accomplishing a task with the least amount of resources, while effectiveness is about achieving the desired outcome. In option C, Stella successfully completes the report, demonstrating effectiveness. However, since Ray was better qualified, assigning the task to Stella was not the most efficient use of resources.

Question 14

________ resources refer to the machines used during the manufacturing process.
A)Hardware
B)Capital
C)Technology
D)Raw material
E)Monetary

Accepted Answer

Capital resources include the machinery and equipment used in the production of goods, which is the correct answer in the context of the manufacturing process.

Question 15

According to Katz ,technical skills involve ________.
A)working with people,both individuals and groups,to achieve organizational goals
B)understanding how the organization relates to its environment
C)working with people,but not their attitudes and communication
D)applying specialized knowledge and expertise to work-related techniques and procedures
E)understanding how changes in one part of the organization affect the rest of it

Accepted Answer

Technical skills involve applying specialized knowledge and expertise to work-related techniques and procedures.

Question 16

Ben is a manager at Transit Logistics,a logistics company involved in transportation and storage.He is in charge of monitoring the schedules of the truck drivers who transport the goods.In this scenario,the capital resource(s)of the organization is/are the ________.
A)work-schedule
B)transported goods
C)manager
D)drivers
E)trucks

Accepted Answer

The capital resources of Transit Logistics would be the physical resources used in the logistics operations, such as the trucks used for transportation and storage. The work schedule, transported goods, manager, and drivers would all be considered human resources or operational resources.

Question 17

A manager is considered efficient and effective if the manager ________.
A)does not reach goals and does not waste resources
B)reaches goals and does not waste resources
C)does not reach goals and wastes resources
D)reaches goals and wastes resources
E)wastes resources on unattainable goals

Accepted Answer

A manager is considered efficient when they use resources in the best possible manner to achieve the desired goals. On the other hand, a manager is considered effective when they are able to achieve the desired goals. Therefore, the best choice is B, which states that the manager reaches goals and does not waste resources, making them both efficient and effective.

Question 18

If a manager reaches goals but wastes resources,the manager is considered to be ________.
A)efficient and effective
B)neither effective nor ineffective
C)ineffective and efficient
D)effective and inefficient
E)inefficient and ineffective

Accepted Answer

The manager is effective because they were able to reach their goals. However, they are inefficient because they wasted resources. Therefore, the best choice is D, effective but inefficient.

Question 19

Sarah's team is relatively new and inexperienced.As the manager,she needs to motivate the team and encourage them to cooperate with each other to perform better.According to Katz,this involves using ________ skills.
A)technical
B)moral
C)conceptual
D)human
E)technological

Accepted Answer

The situation described calls for the use of human skills, which involve the ability to work well with others, communicate effectively, motivate and inspire team members, and build strong relationships. Technical skills may be important for specific tasks, conceptual skills are more focused on strategic thinking, and moral skills are related to ethical decision-making. Technological skills may be useful depending on the nature of the work, but they are not the primary concern in this scenario.

Question 20

According to Katz,applying specialized knowledge and expertise to work-related techniques is a characteristic of ________.
A)interpersonal skills
B)human skills
C)conceptual skills
D)technical skills
E)strategic skills

Accepted Answer

Katz defines technical skills as the specialized knowledge, techniques, and expertise required to perform specific tasks. Therefore, applying specialized knowledge and expertise to work-related techniques is a characteristic of technical skills.

Quiz 1: Introducing Modern Management

Managerial efficiency is the proportion of total organizational resources that contribute to productivity during the manufacturing process.The this proportion,the more the manager.

In terms of management efficiency during the manufacturing process,efficient means that ________.

________ skills are very important to managers at the lower,middle and top levels.

According to Katz,human skills are required for ________.

As a manager in a manufacturing plant,Rex is not utilizing all his resources during the production process,but due to the high demand for the plant's products,he can get an extremely high price per unit sold and thus absorb inefficiency costs.In this scenario,as a manager Rex is ________.

Management skill is ________.

Capital resources can be a major factor in ________.

Management principles are considered to be universal because ________.

Green Energy Inc.(GEI) is involved in obtaining energy from natural resources.As a manager at this organization,Jim must use his resources and strive to be both effective and efficient.To be an effective manager,Jim must ________.

The more resources unused during the production process,the more ________ the manager.

________ resources are those ingredients that are used directly in the manufacturing of products.

Which of the following situations demonstrates effectiveness but not efficiency?

________ resources refer to the machines used during the manufacturing process.

According to Katz ,technical skills involve ________.

Ben is a manager at Transit Logistics,a logistics company involved in transportation and storage.He is in charge of monitoring the schedules of the truck drivers who transport the goods.In this scenario,the capital resource(s) of the organization is/are the ________.

A manager is considered efficient and effective if the manager ________.

If a manager reaches goals but wastes resources,the manager is considered to be ________.

Sarah's team is relatively new and inexperienced.As the manager,she needs to motivate the team and encourage them to cooperate with each other to perform better.According to Katz,this involves using ________ skills.

According to Katz,applying specialized knowledge and expertise to work-related techniques is a characteristic of ________.