Question 1

The ________ approach to diversity relies on the biblical dictate,"Do unto others as you would have them do unto you."
A)multicultural
B)golden rule
C)assimilation
D)righting-the-wrongs
E)culture-specific

Accepted Answer

The golden rule approach to diversity is rooted in the biblical mandate to treat others as you would like to be treated. This approach emphasizes empathy and respect for others, regardless of their differences. It is a universal and timeless principle that has been embraced by many cultures and religions throughout history.

Question 2

In the area of diversity,influencing organization members means that the managers must ________.
A)establish task forces or committees to explore issues and provide ideas
B)carefully choose the work assignments to support the career development of all the employees
C)encourage and support employees to participate constructively in a diverse work environment
D)set diversity goals for hiring of employees within a department
E)select the diversity training programs for the organization

Accepted Answer

Encouraging and supporting employees to participate constructively in a diverse work environment is a direct way of influencing organization members towards embracing diversity. This approach fosters an inclusive culture by actively involving employees in diversity initiatives.

Question 3

The ________ approach teaches employees the norms and practices of another culture to prepare them to interact with people from that culture effectively.
A)culture-specific
B)multicultural
C)golden rule
D)assimilation
E)righting-the-wrongs

Accepted Answer

The culture-specific approach is focused on teaching employees about the norms, practices, and communication styles of a specific culture that they will be interacting with. This approach prepares employees to effectively navigate cultural differences and communicate respectfully with individuals from that culture.

Question 4

The ________ approach's major weakness is that individuals apply the approach from their own particular frame of reference without knowing the cultural expectations,traditions,and preferences of the other person.
A)culture-specific
B)multicultural
C)golden rule
D)assimilation
E)righting-the-wrongs

Accepted Answer

The golden rule approach suggests treating others as we would like to be treated. However, this approach assumes that others would like to be treated in the same way that we do, which may not be the case due to cultural differences. Therefore, individuals may unintentionally apply their own frame of reference without considering the cultural expectations of the other person.

Question 5

The assimilation approach to promoting cultural diversity ________.
A)relies on the maxim "Do unto others as you would have them do unto you"
B)addresses past injustices experienced by a particular group
C)pressurizes employees who do not belong to the dominant culture to conform
D)teaches employees the norms and practices of another culture
E)advocates incorporating changes into organization culture based on the cultures of employees

Accepted Answer

The assimilation approach expects employees who do not belong to the dominant culture to conform to the norms and practices of that culture. It does not focus on promoting cultural diversity but rather on assimilating employees into the dominant culture. This approach may create pressure on employees who do not fit in, which can lead to reduced productivity and employee turnover.

Question 6

Managerial responsibilities in the area of organizing include ________.
A)setting diversity goals for hiring of employees within a department
B)establishing task forces or committees to explore issues and provide ideas
C)setting recruitment goals for members of underrepresented groups
D)continuously monitoring the different units' progress with respect to the diversity goals
E)overseeing compliance with the legal stipulations of EEOC and affirmative action

Accepted Answer

Managerial responsibilities in organizing involve establishing teams, committees, or task forces to explore issues and provide ideas that can help the organization meet its objectives. The other options given fall under the responsibilities of managers in the area of staffing instead of organizing.

Question 7

Which of the following is true regarding the assimilation approach?
A)It advocates incorporating changes into organization culture based on the cultures of new employees.
B)It gathers the best from differing cultures and accepts a variety of viewpoints.
C)It promotes creativity in the organization by encouraging employees to share their individual cultures and world views.
D)It creates a homogeneous culture that suppresses the creativity and diversity of views that could benefit the organization.
E)It addresses past injustices experienced by a particular group by developing policies to create a more equitable set of conditions.

Accepted Answer

The assimilation approach aims to create a homogeneous culture by integrating new employees into the existing organizational culture. This approach can suppress the creativity and diversity of views that could benefit the organization. Therefore, option D is the correct choice. Option A is incorrect because it suggests that changes should be made based on the cultures of new employees. Option B is incorrect because it focuses on gathering the best from differing cultures, which is more aligned with the integration approach. Option C is incorrect because it focuses on promoting creativity by encouraging employees to share their individual cultures and world views, which is more aligned with the multicultural approach. Option E is incorrect because it focuses on addressing past injustices and creating a more equitable set of conditions, which is more aligned with the affirmative action approach.

Question 8

In the ________ stage,managers are unaware of behaviors they engage in that are problematic for members of other groups.
A)unconscious incompetence
B)conscious incompetence
C)conscious competence
D)unconscious competence
E)controlled competence

Accepted Answer

In the unconscious incompetence stage, managers do not realize that their behavior is problematic for members of other groups. They are not aware of the bias or prejudice in their actions.

Question 9

A manager collected data on the rate of promotions of African-American men in her division to assess the effectiveness of diversity training within the division.In doing so,she was involved in the activity of ________.
A)planning
B)influencing
C)organizing
D)controlling
E)leading

Accepted Answer

The manager is collecting data and analyzing it to evaluate the rate of promotions of African-American men in her division. This is an example of controlling, which involves monitoring, comparing, and correcting work performance. The manager is trying to determine if the division is meeting its diversity training goals and is taking corrective action if necessary.

Question 10

The righting-the-wrongs approach ________.
A)teaches employees the norms and practices of another culture to prepare them to interact with people from that culture effectively
B)gives employees the opportunity to develop an appreciation for both differences of culture and variations in personal characteristics
C)advocates shaping organization members to fit the existing culture of the organization
D)relies on the maxim "Do unto others as you would have them do unto you"
E)addresses past injustices experienced by a particular group by developing policies to create a more equitable set of conditions

Accepted Answer

The righting-the-wrongs approach addresses past injustices experienced by a particular group by developing policies to create a more equitable set of conditions. This approach aims to correct the negative effects of past discrimination or exclusion and promote a more diverse and inclusive workplace. Options A, B, and D refer to other approaches to diversity and inclusion training, while option C advocates for maintaining the status quo rather than addressing past injustices.

Question 11

The ________ approach focuses on how interpersonal skills and attitudinal changes relate to organizational performance.
A)culture-specific
B)multicultural
C)golden rule
D)assimilation
E)righting-the-wrongs

Accepted Answer

The multicultural approach focuses on how interpersonal skills and attitudinal changes relate to organizational performance while taking into consideration different cultural backgrounds and perspectives. The other options are not directly related to this approach.

Question 12

Ruby's company,based in the United States,is not averse to recruiting people from different cultures.On the contrary,it schedules an intensive training session to help the employees from other cultures adopt and fit into the American culture.What kind of an approach does the company use to achieve effective workforce diversity?
A)assimilation approach
B)righting-the-wrongs approach
C)culture-specific approach
D)multicultural approach
E)golden rule approach

Accepted Answer

The answer of Ruby's company,based in the United States,is not...

Question 13

Planning for diversity involves ________.
A)setting recruitment goals for members of underrepresented groups
B)establishing task forces or committees to explore issues and provide ideas
C)overseeing compliance with the legal stipulations of EEOC and affirmative action
D)evaluating the extent to which diversity goals are being achieved
E)managers encouraging and supporting employees to participate constructively in a diverse work environment

Accepted Answer

The answer of Planning for diversity involves ________.
A)setting recruitment goals...

Question 14

Which of the following is true of the "golden rule" approach to promoting diversity?
A)It requires that people know the culture of the other person.
B)It emphasizes individual morality.
C)It is applied from an individual's frame of reference.
D)It addresses past injustices experienced by a particular group.
E)It teaches employees the norms and practices of other cultures.

Accepted Answer

The "golden rule" approach emphasizes individual morality and treating others how you would want to be treated, rather than focusing on specific cultural knowledge or addressing past injustices experienced by a group.

Question 15

The multicultural approach ________.
A)gives employees the opportunity to develop an appreciation for both differences of culture and variations in personal characteristics
B)advocates shaping organization members to fit the existing culture of the organization
C)creates a homogeneous culture that suppresses the creativity and diversity of views that could benefit the organization
D)pressures employees who do not belong to the dominant culture to conform
E)addresses past injustices experienced by a particular group

Accepted Answer

The multicultural approach allows employees to appreciate and respect cultural differences while also recognizing variations in personal characteristics. This approach promotes diversity and inclusivity in the workplace while acknowledging the unique contributions that each employee can bring to the organization.

Question 16

Eli International has just begun a recruitment drive in colleges.Hoping to increase the cultural diversity within the organization,recruiters are focusing on candidates from a number of minority communities.The organization firmly believes that different cultural viewpoints can contribute to innovation and customer insights.The company must hold training sessions with existing employees to help them welcome and understand their new colleagues.Which of the following approaches will best help the company achieve all its goals?
A)assimilation approach
B)"golden rule" approach
C)multicultural approach
D)righting-the-wrongs approach
E)culture-specific approach

Accepted Answer

The multicultural approach would be the best choice for Eli International as it acknowledges and values different cultural backgrounds and viewpoints. This approach will help the organization achieve its goals of increasing cultural diversity and promoting innovation and customer insights. Holding training sessions for existing employees will help them understand and appreciate their new colleagues from different cultural backgrounds. The assimilation approach and culture-specific approach may not be effective in promoting cultural diversity, while the golden rule approach and righting-the-wrongs approach do not specifically address cultural differences.

Question 17

The culture-specific approach ________.
A)creates a homogeneous culture that suppresses the creativity and diversity of views that could benefit the organization
B)pressures employees who do not belong to the dominant culture to conform to the prevailing culture
C)teaches employees the norms and practices of another culture to prepare them to interact with people from that culture effectively
D)advocates change on the part of management,employees,and organization systems and structures
E)allows individuals to follow the approach from their own particular frame of reference without knowing the cultural expectations,traditions,and preferences of the other person

Accepted Answer

The culture-specific approach is aimed at teaching employees the norms and practices of another culture to enable effective interaction with people from that culture. This approach is intended to enhance cross-cultural understanding and communication skills rather than suppress diversity and creativity, pressure employees to conform, or allow individuals to follow their own frame of reference without regard for cultural expectations. The aim is not to advocate for change in management, employees, or organization systems and structures, but rather to enhance cross-cultural competence on the part of employees.

Question 18

In the area of diversity,controlling involves ________.
A)establishing task forces or committees to explore issues and provide ideas
B)carefully choosing work assignments to support the career development of all employees
C)evaluating the extent to which diversity goals are being achieved
D)the evaluation activities necessary to assess the diversity efforts
E)the selection of the diversity training programs for the organization

Accepted Answer

The answer of In the area of diversity,controlling involves ________.
A)establishing...

Question 19

The process of raising managers' awareness and developing their competencies to deal with the issues endemic to managing a diverse workforce is known as ________.
A)assimilation
B)reverse discrimination
C)diversity training
D)affirmative action
E)role overload

Accepted Answer

Diversity training is the process of educating managers about the benefits and challenges of managing a diverse workforce, and developing their competencies to effectively deal with issues relating to diversity and inclusion. Assimilation refers to the process of new employees adapting to the organization's culture, while reverse discrimination is discrimination against individuals belonging to a majority group in favor of individuals belonging to a minority group. Affirmative action refers to policies and practices that aim to increase the representation of underrepresented groups in the workforce. Role overload refers to a situation where an employee has more work than they can handle.

Question 20

The approach to cultural diversity that most closely parallels affirmative action policies is the ________ approach.
A)multicultural
B)golden rule
C)assimilation
D)righting-the-wrongs
E)culture-specific

Accepted Answer

The "righting-the-wrongs" approach is most similar to affirmative action policies because it focuses on addressing past inequalities and injustices by implementing measures to correct or compensate for these issues, much like affirmative action aims to do by providing increased opportunities to historically marginalized groups.

Quiz 4: Management and Diversity

The ________ approach to diversity relies on the biblical dictate,"Do unto others as you would have them do unto you."

In the area of diversity,influencing organization members means that the managers must ________.

The ________ approach teaches employees the norms and practices of another culture to prepare them to interact with people from that culture effectively.

The ________ approach's major weakness is that individuals apply the approach from their own particular frame of reference without knowing the cultural expectations,traditions,and preferences of the other person.

The assimilation approach to promoting cultural diversity ________.

Managerial responsibilities in the area of organizing include ________.

Which of the following is true regarding the assimilation approach?

In the ________ stage,managers are unaware of behaviors they engage in that are problematic for members of other groups.

A manager collected data on the rate of promotions of African-American men in her division to assess the effectiveness of diversity training within the division.In doing so,she was involved in the activity of ________.

The righting-the-wrongs approach ________.

The ________ approach focuses on how interpersonal skills and attitudinal changes relate to organizational performance.

Planning for diversity involves ________.

Which of the following is true of the "golden rule" approach to promoting diversity?

The multicultural approach ________.

The culture-specific approach ________.

In the area of diversity,controlling involves ________.

The process of raising managers' awareness and developing their competencies to deal with the issues endemic to managing a diverse workforce is known as ________.

The approach to cultural diversity that most closely parallels affirmative action policies is the ________ approach.