Question 1

_______________ involves the electronic exchange of business transaction documents over the Internet and other networks between supply chain trading partners (organizations and their customers and suppliers).

Accepted Answer

Electronic data interchange (EDI) involves the electronic exchange of business transaction documents over the Internet and other networks between supply chain trading partners (organizations and their customers and suppliers). It provides a standardized format for exchanging data and eliminates the need for paper-based transactions, reducing errors and improving efficiency.

Question 2

Optimize plans and schedules while considering resource, material, and dependency constraints is an outcome of the _______________ SCM function.

Accepted Answer

The answer of Optimize plans and schedules while considering resource,...

Question 3

Develop an accurate forecast of customer demand by sharing demand and supply forecasts instantaneously across multiple tiers is an outcome of the _______________ SCM function.

Accepted Answer

Collaborative demand and supply planning involves sharing demand and supply forecasts instantaneously across multiple tiers to develop an accurate forecast of customer demand. The other options are not directly related to this outcome. Supply chain design focuses on designing the structure of the supply chain network. Collaborative fulfillment involves collaboration between different supply chain partners to enable efficient and effective order fulfillment. Supply chain event management involves tracking and managing supply chain events and disruptions.

Question 4

Which of the following is a execution SCM objective?

Accepted Answer

Build and transport is a key execution objective in Supply Chain Management (SCM), focusing on efficiently creating products and moving them to where they are needed.

Question 5

The demands of today's competitive business environment are pushing manufacturers to use which of the following technologies to help them re-engineer their relationships with suppliers, distributors, and retailers?

Accepted Answer

Manufacturers are using intranets, extranets, and e-commerce web portals to improve communication and collaboration with suppliers, distributors, and retailers, making all the choices correct.

Question 6

All of the following are operation SCM objectives and outcomes except:

Accepted Answer

Material movement is typically considered a logistics function rather than a direct objective or outcome of supply chain management operations.

Question 7

Support the entire logistics process, including picking, packing, shipping, and delivery in foreign countries is an outcome of the _______________ SCM function.

Accepted Answer

Collaborative fulfillment involves coordination and execution of logistics processes, including picking, packing, shipping, and delivery in foreign countries, by multiple parties within the supply chain.

Question 8

The goal of SCM is to create a fast, efficient, and low-cost network of business relationships, or a _______________, to get a company's products from concept to market.

Accepted Answer

The correct term used in the industry and by scholars is supply chain. A supply chain refers to the end-to-end process of how a product or service is produced and delivered to the customer. A supply chain includes all of the organizations, people, technology, activities, and resources involved in this process. The goal of SCM is to optimize this process to deliver products to customers faster, at a lower cost, and with higher quality.

Question 9

EDI is still a popular data-transmission format among major trading partners, primarily to automate repetitive transactions, though it is slowly being replaced by _____-based Web services.

Accepted Answer

EDI is slowly being replaced by XML-based Web services. XML allows for more flexibility and easier integration with modern software systems.

Question 10

Fundamentally, _______________ helps a company get the right products to the right place at the right time, in the proper quantity, and at an acceptable cost.

Accepted Answer

Supply chain management encompasses the coordination and management of all activities involved in the creation and delivery of a product, from raw materials to finished goods. The goal is to optimize the process of getting the right products to the right place at the right time, in the proper quantity, and at an acceptable cost. Customer relationship management (A) focuses on managing relationships with customers to improve sales and customer satisfaction. Electronic data interchange (C) refers to the electronic exchange of business documents between trading partners. Partner relationship management (D) involves managing relationships with strategic partners or suppliers. While these concepts are related to supply chain management, they do not fully encompass the entire scope of the discipline.

Question 11

Monitor every stage of the supply chain process, from price quotation to the moment the customer receives the product is an outcome of the _______________ SCM function.

Accepted Answer

Supply chain event management involves monitoring and responding to events that occur throughout the supply chain process, from procurement to delivery. It allows businesses to track and manage every stage of the process to ensure that everything is on track and to identify and resolve any issues that may arise.

Question 12

Optimize network of suppliers, plants, and distribution centers is an outcome of the _______________ SCM function.

Accepted Answer

Supply chain design involves the strategic planning and optimization of the network of suppliers, plants, and distribution centers to ensure that the supply chain operates efficiently, effectively, and in alignment with the company's overall business goals. Materials management focuses more on the day-to-day operations of managing inventory and ensuring materials are available when and where they are needed. Collaborative fulfillment and supply chain event management are also important SCM functions, but they are more focused on communication and coordination within the supply chain rather than the physical design and optimization of the network.

Question 13

Which of the following correctly describes the supply chain life cycle supported by SCM systems?

Accepted Answer

The supply chain life cycle typically involves committing to orders, scheduling production, making the products, and delivering them to customers. SCM systems support this cycle by helping to manage inventory levels, coordinate production schedules, and track deliveries to ensure timely and accurate fulfillment of customer orders. Option B is too simplified and does not include the commitment and scheduling phases. Option C is incorrect as it places the selling phase before the buying phase, which is not typical in a supply chain.

Question 14

Because each supply chain process should add value to the products or services a company produces, a supply chain is frequently called a __________ chain.

Accepted Answer

A supply chain is frequently called a value chain because each process in the chain should add value to the final product or service.

Question 15

Sharing of accurate inventory and procurement information is an outcome of the _______________ SCM function.

Accepted Answer

Materials management involves activities such as inventory management and procurement, which are necessary for ensuring accurate inventory information and sharing procurement information within the supply chain. Supply chain design focuses on the overall structure and strategy of the supply chain, collaborative fulfillment focuses on coordinating the activities of multiple partners in the supply chain, and supply chain event management focuses on identifying and responding to disruptions in the supply chain.

Question 16

According to the textbook case, Telefonica realized that many smaller businesses could not afford standard EDI services, so they offered InfoEDI which allows transmission to be entered and processed _______________.

Accepted Answer

The textbook case states that Telefonica offered InfoEDI which allows transmission to be entered and processed on the Internet.

Question 17

Report key measurements in the supply chain, such as filling rates, order cycle times, and capacity utilization is an outcome of the _______________ SCM function.

Accepted Answer

Supply chain performance management involves tracking and analyzing key performance indicators (KPIs) to measure the effectiveness and efficiency of a supply chain. Key measurements such as filling rates, order cycle times, and capacity utilization are examples of KPIs that would be monitored and reported on in this function. Materials management focuses more on the procurement and inventory management aspects of the supply chain, while collaborative fulfillment and supply chain event management are more focused on specific processes within the supply chain.

Question 18

Which of the following is a tactical SCM objective?

Accepted Answer

Deploying resources to match supply to demand is a tactical SCM objective as it focuses on the execution of the supply chain plan and ensuring that resources are allocated efficiently to meet customer demand. B, C, and D are more strategic SCM objectives that focus on long-term planning and establishing overall objectives and policies.

Question 19

All of the following are strategic SCM objectives and outcomes except:

Accepted Answer

Scheduling production is an operational task rather than a strategic objective in supply chain management. The other options (establishing policies, designing a network, establishing objectives) are all strategic SCM objectives and outcomes.

Question 20

A typical box of breakfast cereal takes _______________ to get from factory to supermarket, struggling its way through wholesalers, distributors, brokers, and consolidators, each of which has a warehouse.

Accepted Answer

According to the sentence, the typical box of breakfast cereal takes a long time to reach the supermarket as it struggles through various intermediaries like wholesalers, distributors, brokers, and consolidators, each with a warehouse. The passage does not provide an exact number of days, but options A and B seem too short for the complex supply chain process described. Option D, six months, seems too long, making option C the best choice as it is open-ended and implies a lengthy process.

Quiz 8: Business Across the Enterprise

_______________ involves the electronic exchange of business transaction documents over the Internet and other networks between supply chain trading partners (organizations and their customers and suppliers) .