Question 1

According to the text, all of the following are considered benefits of an expert system except:

Accepted Answer

The text states that expert systems can outperform a single human expert in many situations, are faster and more consistent than human experts, and do not get tired or distracted. However, it does not mention cost as a benefit.

Question 2

An intelligent agent is:

Accepted Answer

An intelligent agent is a software surrogate that performs specific tasks for users, such as automated customer service or personal shopping assistants. It is not limited to database or marketing software, nor is it exclusively utilized by robots.

Question 3

A suspect identification expert system is an example of an expert system in the application category of:

Accepted Answer

A suspect identification expert system falls under the Selection/classification category as it involves classifying potential suspects based on evidence and other related factors.

Question 4

Multisensory input/output devices, such as data gloves or jumpsuits, are commonly used with _______________ systems.

Accepted Answer

Multisensory input/output devices are most commonly used with virtual reality systems, as they enhance the immersive experience of the user by providing haptic feedback and allowing for physical interaction within the virtual environment. Knowledge-based and fuzzy logic systems typically do not require such devices, while neural network systems may use them in certain applications but it is not the most common use.

Question 5

The use of intelligent agents is growing rapidly as a way to do all of the following except:

Accepted Answer

While intelligent agents can be used for simplifying software use, searching websites, and facilitating comparison shopping, they are not typically used for making matches on Internet dating sites.

Question 6

According to the text, all of the following are major limitations of an expert system except:

Accepted Answer

Expert systems are designed to simulate the decision-making ability of a human expert, and while they have limitations such as a limited focus, inability to learn, and high development costs, they are generally designed to be user-friendly to ensure that users can effectively interact with them without a steep learning curve.

Question 7

Which of the following would be considered a fuzzy logic term?

Accepted Answer

"Very low" is a subjective and imprecise term that could be interpreted differently by different people, making it a suitable example of a fuzzy logic term. The other options are more precise and less subjective.

Question 8

All of the following would be controlled by the process monitoring/control category of expert systems except:

Accepted Answer

Material selection is not directly related to the process monitoring/control category of expert systems. Chemical testing, production monitoring, and inventory control are all activities that fall under this category as they involve the monitoring and control of various aspects of the manufacturing process. Material selection may be relevant in determining the specific materials to be used in the manufacturing process but is not directly related to monitoring and controlling the process itself.

Question 9

An employee performance evaluation expert system is an example of an expert system in the application category of:

Accepted Answer

Decision management expert systems help users make decisions by providing them with information and advice. In this case, the expert system would help managers evaluate employee performance by providing them with information about the employee's strengths and weaknesses, as well as advice on how to improve the employee's performance.

Question 10

An inventory control expert system is an example of an expert system in the application category of:

Accepted Answer

An inventory control expert system falls under the process monitoring/control category as it is designed to monitor and control inventory levels, analyze data, and make decisions about inventory restocking and management. It uses rule-based logic and algorithms to make decisions and recommendations based on real-time data and can be used to optimize inventory, reduce waste, and improve overall supply chain management.

Question 11

An equipment calibration expert system is an example of an expert system in the application category of:

Accepted Answer

The answer of An equipment calibration expert system is an...

Question 12

Genetic algorithms were first used to simulate millions of years in _______________ evolution in just a few minutes on a computer.

Accepted Answer

Genetic algorithms were first used to simulate millions of years in biological, geological, and ecosystem evolution in just a few minutes on a computer.

Question 13

As companies migrate toward responsive e-business models, they are investing in new __________-driven decision support application frameworks that help them respond rapidly to changing market conditions and customer needs.

Accepted Answer

The answer of As companies migrate toward responsive e-business models,...

Question 14

Information has three dimensions: time, content, and _______________.

Accepted Answer

The answer of Information has three dimensions: time, content, and...

Question 15

Within an expert system, the _______________ contains facts about a specific subject area and rules that express the reasoning procedures of an expert on the subject.

Accepted Answer

The knowledge base within an expert system contains the facts and rules that are used to make decisions and provide reasoning about a specific subject area. The inference engine is the component that uses the knowledge base to draw conclusions and make recommendations, while the knowledge engineer is the person who designs and develops the knowledge base. Therefore, the best choice is C, knowledge base.

Question 16

All of the following are suitability criteria for expert systems except:

Accepted Answer

Viability is not a suitability criterion for expert systems. Suitability criteria typically include the domain (the area of knowledge the system will cover), expertise (the level of knowledge required), and structure (how the knowledge is organized). Viability, which refers to the feasibility or practicality of a system, is not a criterion for determining whether a domain is suitable for an expert system.

Question 17

A communications network expert system is an example of an expert system in the application category of:

Accepted Answer

A communications network expert system is used for the design and configuration of a communication network, making it an example of an expert system in the application category of design/configuration.

Question 18

Typically, a board of directors and an executive committee of the CEO and top executives develop overall organizational goals, strategies, policies, and objectives as part of a _______________ planning process.

Accepted Answer

The answer of Typically, a board of directors and an...

Question 19

_______________ is commonly used by pharmaceutical and biotechnology firms to develop and observe the behavior of computerized models of new drugs and materials.

Accepted Answer

Virtual reality is commonly used by pharmaceutical and biotechnology firms to develop and observe the behavior of computerized models of new drugs and materials. It allows researchers to simulate complex chemical reactions, explore molecular structures and interactions, and test hypothetical drug designs before conducting expensive and time-consuming experiments in the lab.

Question 20

_______________ decisions involve situations where it is not possible to specify in advance most of the decision procedures to follow.

Accepted Answer

The answer of _______________ decisions involve situations where it is...

Quiz 10: Supporting Decision Making