Question 1

Hayley was aware that teams have key roles which are important for team effectiveness.When Hayley suggested the team set up an agenda for discussing each of the problems assigned to the team,she was practicing which role?
A)maintainer
B)assessor
C)promoter
D)creator
E)linker

Accepted Answer

Hayley was practicing the role of a "linker" by suggesting the team set up an agenda, as this role involves coordinating and integrating the team's efforts to ensure effective communication and collaboration.

Question 2

The role performed by group members who ensure that the group successfully navigates external challenges is referred to as a(n)
A)linking role.
B)organizing role.
C)maintenance role.
D)individual role.
E)promoter role.

Accepted Answer

The answer of The role performed by group members who...

Question 3

A significant danger to high performance is that some individuals may not carry their full load; this could cause a reduction in efficiency if individuals believe their contribution cannot be measured.Should this occur it would be known as
A)redundancy.
B)negative cohesiveness.
C)social loafing.
D)social facilitation effect.
E)redundancy and negative synergy.

Accepted Answer

Social loafing is the phenomenon where individuals reduce their effort or contribution when working in a group because they believe their individual contribution cannot be measured. This can lead to a reduction in efficiency and high performance. Choices A, B, D, and E are not related to this phenomenon.

Question 4

The tendency for employees to exert less effort when working in a group than when working individually is called
A)status equity.
B)conformity.
C)compromising.
D)social loafing.
E)role conflict.

Accepted Answer

Social loafing is the tendency for individuals to exert less effort when working in a group. This happens because individuals feel that their individual effort is not being recognized and they believe that their lack of effort will not be noticed in a group.

Question 5

Tasha wanted to increase the socio-emotional cohesiveness of her group at their first meeting.To accomplish this,she should
A)make the group relatively large.
B)clarify the group's goals.
C)assign each member a distinct,independent task.
D)encourage interaction and cooperation in the way she conducts the meeting.
E)remind group members they need each other to get the job done.

Accepted Answer

Encouraging interaction and cooperation will foster a sense of togetherness and camaraderie among group members, ultimately increasing socio-emotional cohesiveness. The other options may not necessarily lead to this outcome.

Question 6

Paul was pleased to see that the members of his new team were a mix of different gender,demographic,and cultural characteristics.He saw this as a positive,but he was concerned that it could be a disadvantage to team functioning.Research would suggest this concern would be TRUE if
A)Paul's workplace is in a non-traditional and female-dominated industry.
B)Paul's workplace is in a traditional,male-dominated industry.
C)Paul's workplace is in a non-traditional industry,with no dominant gender.
D)Paul's workplace is in a society that values diversity.
E)Paul's workplace has norms of greater openness to new ideas.

Accepted Answer

Research has shown that in traditional, male-dominated industries, having a diverse team can lead to challenges in team functioning. This is because there may be resistance to change and different viewpoints, and the dominant group may feel threatened by the presence of others.

Question 7

In a study examining teams with shared mental models,researchers found that
A)teams had lower levels of objectively rated performance.
B)teams had more positive attitudes toward their work.
C)teams could adapt faster when conditions changed and each team member was rewarded individually.
D)teams required less frequent interactions with each other.
E)teams of friends receiving equal rewards would adapt more slowly when conditions changed and each team member was rewarded individually.

Accepted Answer

The answer of In a study examining teams with shared...

Question 8

"Darren that is a great idea! Let me talk with my boss about it and see if we can't make it happen." This statement is an example of which of the following roles for the effective functioning of a team?
A)advising
B)linking
C)promoting
D)maintaining
E)elaborating

Accepted Answer

The answer of "Darren that is a great idea! Let...

Question 9

One of the best characteristics of Sarah's team is its ability to consciously reflect on its master plan and adapt it as necessary.This characteristic is known as
A)groupthink.
B)reflexivity.
C)role reversal.
D)diversity.
E)conformity.

Accepted Answer

The ability to reflect on the master plan and make adjustments is an example of reflexivity, which is the process of a group reflecting on their own processes, decisions, and outcomes. Groupthink, conformity, and role reversal do not accurately describe this characteristic, and diversity is not directly related to the ability to reflect on and adapt a master plan.

Question 10

Tim observed that his team members obviously have different ideas about how to do things as evidenced by their tendency to argue over process rather than focusing on what needs to be done.Tim's team is lacking in common
A)sense.
B)forming.
C)mental models.
D)courtesy.
E)roles.

Accepted Answer

Common mental models refer to the shared understanding that team members have about the tasks they are working on. When team members have different mental models, they are more likely to have disagreements about how to accomplish tasks, leading to less effective teamwork. This is evidenced by Tim's observation that his team members argue over process, indicating a lack of common mental models.

Question 11

Process variables are factors that help to make a team effective.They include
A)team efficacy.
B)maintenance roles.
C)conformity.
D)360-degree feedback.
E)skunkworks.

Accepted Answer

Process variables are factors that contribute to the effectiveness of a team. Team efficacy, or the belief that the team can accomplish its goals, is a key process variable. The other options are not necessarily process variables - maintenance roles describe individual roles team members may play, conformity describes the tendency for people to conform to group norms, 360-degree feedback is a performance evaluation tool, and skunkworks refers to a separate group within a company tasked with developing new and innovative ideas.

Question 12

Group productivity is lowest when
A)performance norms are high and the group is very cohesive.
B)performance norms are low and the group is not very cohesive.
C)performance norms are low and the group is very cohesive.
D)performance norms are high and the group is not very cohesive.
E)both performance norms and group cohesion are moderate.

Accepted Answer

When performance norms are low and the group is very cohesive, the group may collectively agree to underperform, leading to low productivity.

Question 13

Cultural diversity assists with which of the following group activities?
A)learning to work together
B)problem-solving
C)providing a wider range of perspectives
D)increasing cultural status
E)communicating

Accepted Answer

Cultural diversity provides a wider range of perspectives, which can assist with group activities such as problem-solving and learning to work together.

Question 14

Millie is a fashion designer who,at the best of times,is under a great deal of pressure to design and produce samples of her work.She has highly skilled individuals on her team to keep the time between design and production as short as possible.If Millie limits the resources available to her team,this will
A)encourage greater group creativity.
B)define new standards for efficiency.
C)increase long term profitability.
D)have a significant impact on her team's productivity.
E)create a reputation for a strong business sense.

Accepted Answer

Limiting resources will decrease the team's productivity, as they will have less to work with and may struggle to meet tight deadlines. This may result in delays and lower quality work, ultimately affecting Millie's success as a fashion designer.

Question 15

"Does everyone have a copy of the agenda that I sent out yesterday? Let's start on item number one of the agenda.Lesley,you had reported on this item at last month's meeting so why don't you start?" This request is an example of which of the following roles for the effective functioning of a team?
A)encourager
B)producer
C)summarizer
D)promoter
E)organizer

Accepted Answer

The answer of "Does everyone have a copy of the...

Question 16

Ineffective teams tend to have conflict that is
A)resolved through discussions.
B)unresolved,but team members agree to disagree.
C)focused on personalities and relationships.
D)focused on task requirements and group needs.
E)valued but not adequately processed.

Accepted Answer

Ineffective teams tend to have conflict that is focused on personalities and relationships, meaning that individuals may feel attacked or misunderstood on a personal level, rather than focusing on task requirements and group needs. This can lead to a breakdown in communication and collaboration, making it difficult for the team to function effectively. It is important for teams to address conflicts in a productive and respectful manner to avoid issues becoming personal and damaging relationships within the team.

Question 17

Charles noticed that there was one person in his group whose behaviour was straining the internal processes of the team and decreasing its overall performance.It is likely that this person would be rated
A)high on conformity.
B)low on introspection and introversion.
C)high on agreeableness,conscientiousness,or extroversion.
D)low on agreeableness,conscientiousness,or extroversion.
E)high on role ambiguity.

Accepted Answer

The description of the person's behavior indicates that they are having a negative impact on the team, which suggests low levels of agreeableness, conscientiousness, or extroversion. Conformity, introspection, and role ambiguity are not directly related to the individual's behavior within the team.

Question 18

A team member who convinces the group to delay a decision until complete data is available is referred to as a(n)
A)producer.
B)controller.
C)advisor.
D)assessor.
E)linker.

Accepted Answer

A team member who convinces the group to delay a decision until complete data is available is acting as an advisor by providing wise counsel and recommendations based on their expertise or knowledge. A producer typically focuses on creating and implementing solutions, a controller on processes and procedures, an assessor on evaluating and analyzing information, and a linker on connecting different parts of the team or organization.

Question 19

Having a common and meaningful purpose helps a group create a
A)general goal.
B)strategic plan.
C)cohesive working relationship.
D)measurable and realistic goal.
E)favourable public image.

Accepted Answer

The answer of Having a common and meaningful purpose helps...

Question 20

Which of the following might cause a team with positive team identity not to be successful working with other teams?
A)a history of positive team outcomes
B)a lack of a positive organizational identity
C)recognizing specific skills and abilities of team members
D)ensuring individuals feel included and respected
E)emotional connections to the team

Accepted Answer

A positive team identity alone may not be enough for success if the overall organizational identity is not positive or if other teams do not share the same positive identity. Therefore, a lack of positive organizational identity can cause a team with positive team identity to not be successful working with other teams.

Quiz 6: Groups and Teamwork

Hayley was aware that teams have key roles which are important for team effectiveness.When Hayley suggested the team set up an agenda for discussing each of the problems assigned to the team,she was practicing which role?

The role performed by group members who ensure that the group successfully navigates external challenges is referred to as a(n)

A significant danger to high performance is that some individuals may not carry their full load; this could cause a reduction in efficiency if individuals believe their contribution cannot be measured.Should this occur it would be known as

The tendency for employees to exert less effort when working in a group than when working individually is called

Tasha wanted to increase the socio-emotional cohesiveness of her group at their first meeting.To accomplish this,she should

Paul was pleased to see that the members of his new team were a mix of different gender,demographic,and cultural characteristics.He saw this as a positive,but he was concerned that it could be a disadvantage to team functioning.Research would suggest this concern would be TRUE if

In a study examining teams with shared mental models,researchers found that

"Darren that is a great idea! Let me talk with my boss about it and see if we can't make it happen." This statement is an example of which of the following roles for the effective functioning of a team?

One of the best characteristics of Sarah's team is its ability to consciously reflect on its master plan and adapt it as necessary.This characteristic is known as

Tim observed that his team members obviously have different ideas about how to do things as evidenced by their tendency to argue over process rather than focusing on what needs to be done.Tim's team is lacking in common

Process variables are factors that help to make a team effective.They include

Group productivity is lowest when

Cultural diversity assists with which of the following group activities?

"Does everyone have a copy of the agenda that I sent out yesterday? Let's start on item number one of the agenda.Lesley,you had reported on this item at last month's meeting so why don't you start?" This request is an example of which of the following roles for the effective functioning of a team?

Ineffective teams tend to have conflict that is

Charles noticed that there was one person in his group whose behaviour was straining the internal processes of the team and decreasing its overall performance.It is likely that this person would be rated

A team member who convinces the group to delay a decision until complete data is available is referred to as a(n)

Having a common and meaningful purpose helps a group create a

Which of the following might cause a team with positive team identity not to be successful working with other teams?