Services are composed of intangible elements that are inseparable. They cannot be sold in the sense of ownership transfer, have no title, and usually involve
A) hierarchies and verticals.
B) possession.
C) customer participation.
D) ownership.
Correct Answer:
Verified
Q7: Which of the following statements about the
Q8: Goods are usually produced and sold by
Q9: Which of the following is the best
Q10: Identify the incorrect statement concerning services.
A) Customers
Q11: The obvious basic difference between goods and
Q13: Depending on the type of service, the
Q14: Service products that are totally intangible
A) are
Q15: What, according to the American Marketing Association,
Q16: Which of the following statements relating to
Q17: Service characteristics like intangibility, inseparability, perishability etc.
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