Identify the incorrect statement concerning services.
A) Customers are often heavily involved in their production.
B) They often involve long-term personal relationship between buyers and sellers.
C) They cannot be inventoried, stored, or transported.
D) Customers own the services and they can be used, resold, or given to others.
Correct Answer:
Verified
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Q11: The obvious basic difference between goods and
Q12: Services are composed of intangible elements that
Q13: Depending on the type of service, the
Q14: Service products that are totally intangible
A) are
Q15: What, according to the American Marketing Association,
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