Your company has customer-service representatives who provide you with leads, write up proposals, fulfill orders, and provide post-sales support. Your responsibilities are to concentrate on the larger accounts with more complex and customized needs. Your company most likely has a ________ salesforce.
A) distributive
B) territory based
C) leveraged
D) decentralized
E) parallel

Question

Quizplus · Accepted Answer

A leveraged salesforce uses a combination of inside sales representatives and field sales representatives. The inside sales team handles routine tasks like lead generation, proposal writing, order fulfillment, and post-sales support while the field sales team focuses on larger accounts with complex needs. This allows the company to utilize its resources more efficiently and effectively target different types of customers.

Your Company Has Customer-Service Representatives Who Provide You with Leads