Response-checks and check-backs are most commonly used:
A) After presenting a selling point
B) After handling an objection
C) To uncover needs
D) When setting appointments
E) A and B are most common.

Question

Quizplus · Accepted Answer

Response-checks and check-backs are commonly used after presenting a selling point and handling an objection to ensure understanding and agreement. They can also be used to uncover needs before making a presentation or when setting appointments to confirm availability and interest. Therefore, both options A and B are correct, making option E the best choice.

Response-Checks and Check-Backs Are Most Commonly Used