Joe Kott has established a successful formed cement products business by developing an inventory control method and delivery service that gets products to construction sites faster than his rivals. If Kott continues to improve this system and stay ahead of his competitors, it can be a source of
A) sustainable competitive advantage.
B) total quality management.
C) business process reengineering.
D) competitive adjustment.

Question

Quizplus · Accepted Answer

Kott's inventory control method and delivery service provide a competitive advantage that is sustainable if he continues to improve and stay ahead of his competitors. This means that he will be able to maintain his position in the market and potentially even increase profitability in the long term.

Joe Kott Has Established a Successful Formed Cement Products Business