One of the biggest issues companies who use computerized sales must deal with in relation to their customers is:
A)avoiding sending salespeople to call on them in person
B)making sure that the email messages they send to customers are not experienced as spam
C)making products that appeal to customers who prefer to do business by computer
D)convincing salespeople to give their customer records to be inputted to computers
E)hiring reputable tech maintenance firms

Question

Quizplus · Accepted Answer

With the use of computerized sales, companies often send out mass email messages to their customers. However, if these messages are not carefully crafted and targeted, they can be viewed as spam by the customer, leading to a negative perception of the company. Therefore, it is important for companies to ensure that their email communication is personalized and relevant to the customer.

One of the Biggest Issues Companies Who Use Computerized Sales