All of the following will help a company make the transition to using a CRM system EXCEPT:
A)providing adequate training for management
B)providing adequate training for salespeople
C)choosing a system that is simple to navigate
D)sending memos from executive management to all employees announcing the new system
E)eliminating ways to work around the system

Question

Quizplus · Accepted Answer

While sending memos from executive management to all employees about the new CRM system may be helpful in raising awareness, it will not alone ensure a smooth transition. The other choices, such as providing adequate training and choosing a simple system, are more critical in supporting the adoption of the CRM system. The choice that does not help the transition is D.

All of the Following Will Help a Company Make the Transition