All of the following are examples of guided sales tools EXCEPT:
A) using predictive models to find current customers who are most likely to buy other products from the company
B) having salespeople train with technical support people so the salespeople understand as much about the product as the technical staff does
C) giving call center employees sales scripts that they can use on the phone with prospects
D) creating databases of proposals that have been successful and can be reused
E) making computer screens that provide specific approaches to take with each customer on the phone
Correct Answer:
Verified
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