In addition to accurate customer data,what do companies need in order to have customer-knowledge competence?
A)accurate salesperson data
B)CDI software
C)a data mart
D)people to analyze the data
E)products to sell

Question

Quizplus · Accepted Answer

In order to have customer-knowledge competence, companies not only require accurate customer data, but also need people who can analyze the data and extract meaningful insights from it. This involves employing skilled analysts who can scrutinize every aspect of customer behavior and market trends to gain a deep understanding of customers and their needs. While accurate salesperson data, CDI software, data marts, and products to sell are all important for customer relationship management, they do not directly contribute to customer-knowledge competence.

In Addition to Accurate Customer Data,what Do Companies Need in Order