Under which of the following conditions should a service provider confirm performance to standards and expectations?

Question

Quizplus · Accepted Answer

Confirming performance to standards and expectations is important under all of the mentioned conditions. When the customer cannot evaluate the effectiveness of the service, it is the responsibility of the service provider to ensure that the service is meeting the required standards. Similarly, when the decision maker in the service purchase is different from users of the service, it is crucial to confirm that the service is meeting the expectations of all parties involved. Additionally, when the service is performed out of sight of the customer, it is essential for the service provider to provide proof of performance to ensure trust and reliability. Hence, options A, B, and C are all valid scenarios that require confirmation of service performance.

Under Which of the Following Conditions Should a Service Provider