According to the text,the relationship value of a customer is not influenced by:
A) The average revenues generated per relevant time period over the lifetime
B) Sales of additional products and services over time
C) Referrals generated by the customer over time
D) The length of the average customer "lifetime"
E) The communication strategy

Question

Quizplus · Accepted Answer

The text does not mention that the relationship value of a customer is influenced by the communication strategy.

According to the Text,the Relationship Value of a Customer Is